Role: Support Worker - Staying Well Team Salary: £30,859 per annum Hours: 37.5 per week Location: Lambeth Closing date: 17/11/2024 Interview date: 28/11/2024 Whatever your experience of street homelessness and its impact on people’s lives – personal or professional – when you join the Thames Reach team as a Support worker in the Staying Well Team we’ll make the best use of all your understanding, compassion and commitment. About us… Thames Reach runs projects and services that help to end homelessness in London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities. Is our mission easy? No, but we never give up on people. Last year we helped more then 12,000 people. Is our work rewarding? Yes, in every sense. We’re listed as one of the top 100 Best Workplaces in the UK. There’s no better place to develop or transfer your skills and build a fulfilling career. About this role… We are looking for a Support Worker to join our Staying Well Team, part of the Living Well Network Alliance. Since July 2018, several organisations, including the South London and Maudsley NHS Foundation Trust and Lambeth Council, have been working together to provide adult mental health services in Lambeth. This includes the Living Well Network, which offers support in housing, employment, and community services. The Staying Well Team helps connect primary care services including GPs, and secondary mental health care. We support clients to stay well and help them transition smoothly between services. Our team provides personalised short-term and long-term support tailored to meeting each client’s needs. The successful candidate will provide varying levels of support to approximately 30 clients in the borough of Lambeth. Thames Reach welcomes applications from people with transferable skills. We will not accept applications where Artificial Intelligence (AI) has been used to assist with completing the competency questions. You will: .Conduct regular assessments of service users’ needs to tailor support effectively and ensure progress toward their goals. .Collaborate with other departments to ensure the highest quality of care for service users. .Develop SMART goals (Specific, Measurable, Achievable, Relevant, Time-bound) and assist service users in reaching these objectives. .Promote engagement and social inclusion, while fostering autonomy and independence, to enhance overall physical health outcomes. .Provide a range of interventions, both short-term and long-term, tailored to the individual needs of each service user. To succeed as the Support Worker Role, you will have: .Experience in supporting service users with mental health challenges, demonstrating empathy and understanding. .Strong prioritisation skills and the ability to manage your workload independently and efficiently. .Proficiency in Microsoft Office applications, including experience with databases to track and manage information effectively. .A proactive approach with keen attention to detail, ensuring high-quality support and documentation. .Excellent interpersonal skills to develop and maintain positive working relationships with service users and colleagues. .A genuine interest in mental health and a commitment to making a positive impact on the lives of individuals facing both short-term and long-term challenges. We are listed in the top 100 UK Best Workplaces 2023 in the UK. As part of a commitment to our employees we offer: .Generous holiday allowance – 29 days per year plus 8 public holidays (pro rata). .Pension – we contribute 6.5% to your pension when you contribute 1.5%. .Excellent development opportunities – career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach. .Wellbeing support – our 24/7 employee assistance programme and opportunities for TOIL. .Life assurance – four times your annual salary and critical illness cover. .Other benefits including a blue light discount card, interest free season ticket and cycle to work loans. Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief. To apply visit our website and complete our application form. For further information please contact, Agnes Jancauskaite Lead Manager at [email protected] Thames Reach is committed to safeguarding. Applicants must be willing to undergo pre-employment screening appropriate to the post, including, but not limited to checks with past employers and the Disclosure and Barring Service. Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974.