Location
Tower Hamlets and Hackney, London

Hours
1 x Full Time Permanent - 38 hours per week
1 x Part Time - 19 hours per week

Salary
£29,334 per annum pro rata for part time

About the Role
Outward is seeking proactive, compassionate, and reliable Support Workers to join our dedicated teams in Tower Hamlets and Hackney. You will provide direct, person-centred support to adults with learning disabilities, autism, mental health needs, and/or complex support requirements, helping them to live as independently and safely as possible. Your role will include supporting daily living skills, personal goals, community access, health appointments, household tasks, and medication support in line with individual support plans. You will contribute to key working, risk assessments, accurate record keeping, and safeguarding practice, while building positive relationships with the people we support, their families, colleagues, and professionals. You will play an important part in ensuring our services are safe, inclusive, person-centred, and aligned with Outward’s values of engage, enable, and empower.

Work is flexible across services and may include evenings, weekends, bank holidays, and sleep-in shifts to support consistent service delivery.

Experience
- Good understanding of safeguarding and risk management in a care/support setting
- Knowledge of health and safety issues within supported housing or care environments
- Understanding of confidentiality, GDPR, and data protection principles
- Access to a smartphone capable of receiving SMS messages and installing authentication apps for secure systems access
- Right to Work in the UK (Outward does not provide visa sponsorship)

About you
Proactive, compassionate, reliable, and committed to person-centred support. You will promote choice, dignity, privacy, safeguarding, inclusion, and positive risk-taking in all aspects of your work. You will be able to build positive relationships with the people we support, their families, colleagues, and other stakeholders. You will follow policies and procedures relating to safeguarding, medication, health and safety, infection control, equality, diversity and inclusion, confidentiality, and data protection.

Qualifications
- NVQ Level 2 or 3 in Health and Social Care (or equivalent) is desirable
- Additional training in Positive Behaviour Support (PBS), safeguarding, or housing-related legislation is advantageous

Successful candidates will be required to undergo a DBS check as part of our commitment to safeguarding and promoting the welfare of adults at risk.