Location
11-15 Borough High Street, London SE1 9SE

Hours
Full Time - 35 hours per week

Salary
£14.05 per hour (inclusive of mystery shopper bonus)
Additional £5 per hour for shifts started between 3-5am after initial training

About the Role
Pret A Manger is proud to be makers of delicious food, organic coffee, and big ideas across 750+ shops in 20+ countries. As a Team Member, you will be the smiling face of our shop floor, preparing freshly made food in our kitchen and delivering exceptional customer service. This role offers variety and pace, driven by passion for our products, customers, and teams. Joining Pret means becoming part of a fast-growing, values-driven company where you can grow your skills and career. We believe in doing the right thing and growing good things together.

Pret is a place where passionate, hardworking people find confidence and skills to grow and choose their unique paths. Over 80% of our Managers and 20% of our Support Centre teams started on the shop floor. Join us to be part of a team that values kindness, honesty, and generosity, and where small acts of kindness make a big difference.

Experience
No previous experience required. Full training provided to help you deliver outstanding customer service.

About you
Be kind, honest, and generous, bringing genuine warmth and your authentic self to work every day.
Share our passion for exceptional customer service.
Enjoy spreading joy through small acts of kindness that make the Pret experience special.

Qualifications
No formal qualifications required. A positive attitude and willingness to learn are essential.

Benefits
28 days annual leave (pro-rata if part-time)
Pension scheme
Healthcare cash plan
Free food and drink while working
Club Pret Membership with 50% off food and up to 5 free barista-made drinks daily
Loyalty awards after 5, 10, 15, and 20 years’ service
Regular rewards and recognition
Marketplace discounts on shopping, travel, fitness, dining, tech, and more
Flexible working hours
Comfy free shoes for shifts
Opportunities for professional growth including fully funded apprenticeships (Level 3) and internal transfers
Inclusive culture welcoming diversity and belonging
Fast-paced work environment with variety and skill development
Community involvement through The Pret Foundation addressing homelessness, food waste, and social impact