Location
London

Hours
Full Time

Salary
Competitive salary commensurate with experience

About the Role
AWS Infrastructure Services is responsible for the design, planning, delivery, and operation of all AWS global infrastructure, ensuring continuous access to innovative cloud services. As a Technical Program Manager - Infrastructure Remediation, you will drive remediation efforts for issues identified during our audit programs across Amazon owned and Colocation Data Centers. This role requires collaboration with multifunctional regional teams to mitigate and remediate risks, managing complex, cross-functional programs with tight timelines and large capital budgets. You will analyze complex data from multiple sources to develop and present coherent strategies for our global portfolio, communicate progress at senior leadership levels, and influence multiple stakeholders and technical experts. Your work will directly impact the safety, security, and operational excellence of AWS’s expanding global data center footprint. This role demands technical competency, high judgment, negotiation skills, analytical talent, and leadership to ensure delivery of key milestones on time and within budget. You will work in an inclusive culture that values bold ideas and empowers ownership from inception to completion.

About the Team
AWS is the world’s most comprehensive and broadly adopted cloud platform, trusted by startups and Global 500 companies alike. We foster a diverse and inclusive environment, encouraging candidates from all backgrounds to apply. We value work-life harmony and provide flexibility to support success both at work and home. Our employee-led affinity groups and ongoing learning experiences promote a culture of inclusion and continuous growth. We offer mentorship and career development resources to help you become a well-rounded professional and contribute to making AWS Earth’s Best Employer.

Experience
- Proven experience in technical program management, especially managing complex, cross-functional programs
- Knowledge of best practices and emerging technologies related to infrastructure including network, data center, hardware, and software
- Experience with infrastructure build scenarios and remediation programs
- Preferred experience in data center engineering, networking, systems engineering, construction management, or project management
- Hands-on experience managing complex technology projects and familiarity with data center technologies such as power, cooling, and control systems

About You
You are a strong communicator with excellent written and verbal skills, capable of reporting progress at senior leadership levels. You demonstrate high judgment, negotiation skills, and the ability to influence multiple stakeholders and technical subject matter experts. You thrive in ambiguous environments and deliver results under tight deadlines. You are collaborative, analytical, and possess leadership qualities that drive teams to meet key milestones on time and within budget.

Qualifications
- Bachelor’s degree in Engineering or a relevant technical field is required
- Strong interpersonal and communication skills to influence and align cross-functional teams
- Proven ability to manage large capital budgets effectively
- Commitment to diversity, equity, and inclusion in the workplace