Location
Croydon - Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station.

Hours
37.5 hours per week | 9.00am - 5.30pm

Salary
Competitive

About the Role
Join Superdrug Head Office and make a real difference every day! As a Systems Test Analyst, you will support test activities across the Superdrug R10 EPOS Transformation Programme, ensuring systems and changes are delivered to a high standard of quality. Working closely with the Test Manager, Programme Manager, Business Analysts, technical teams and business stakeholders, you will support the design, preparation, execution and evidence capture of test scenarios across the R10 solution.

This hands-on role focuses on testing store and integration processes across EPOS, pricing, promotions, payments, gift cards, finance and related systems. A key responsibility is validating complex promotions and supplier funding scenarios, including retrospective funding processes, to ensure accurate pricing, discounting and downstream financial outcomes.

Key Responsibilities include:
- Designing and reviewing test scenarios covering core business and store processes
- Executing test cases for System Integration Testing and supporting User Acceptance Testing
- Validating end-to-end retail journeys including sales, returns, pricing, promotions, payments and store operations
- Creating and executing test scenarios for complex promotions and supplier-funded promotions
- Supporting test data preparation and environment readiness
- Logging and managing defects with clear evidence and analysis
- Collaborating with stakeholders and providing clear test status updates
- Maintaining customer focus by ensuring testing protects customer, colleague and business experience

This role offers the opportunity to be part of a major retail technology transformation programme within a vibrant and innovative environment.

Experience
- Proven experience as a Test Analyst, QA Analyst or similar role
- Strong skills in writing and executing test cases and recording test evidence
- Experience using test and defect management tools such as JIRA or equivalent
- Good understanding of test preparation, execution, defect logging and retesting
- Experience testing retail, EPOS, transactional, e-commerce or customer-facing systems
- Experience testing pricing, promotions, discounts or transaction calculations

Desirable
- Experience supporting System Integration Testing and User Acceptance Testing in complex environments
- Experience testing complex retail promotions including multi-buy, mix and match, threshold offers, exclusions and stacking rules
- Understanding of supplier funding, rebates, retros or financial processes linked to promotions
- Experience with payment, voucher, coupon, gift card or loyalty testing
- Exposure to NCR, Oracle Retail or similar retail technology platforms
- Experience supporting store technology deployments, pilots or phased rollouts
- Ability to use AI appropriately to support repetitive or administrative testing tasks while applying human judgement to quality decisions

About you
- Enjoy detailed, structured testing and take pride in finding issues before they affect customers or colleagues
- Comfortable working across business and technical teams
- Able to translate requirements into clear, practical test scenarios
- Analytical, curious and confident investigating issues
- Clear communicator with both technical and non-technical stakeholders
- Organised, evidence-driven and comfortable working at pace
- Keen to be part of a major retail technology transformation programme