Location
Remote with the option to work from London or Manchester offices.

Hours
Full-Time

Salary
£38,000 - £45,000 per annum

About the Role
As a TikTok Shop Strategist at Soar With Us, you will own the day-to-day social commerce strategy and client relationship management for a portfolio of client accounts, ensuring communication, success, and satisfaction. You will deliver commercial reporting, collaborate with the TikTok Shop Lead on client-level strategy, and act as the agency lead to TikTok per client, aligning on category strategy. This role is both strategic and hands-on, ideal for someone passionate about eCommerce and TikTok.

You will manage TikTok Shop setups and ongoing operations for multiple brand clients, including product listings, pricing, inventory sync, promotions, and monthly shop strategies. You will coordinate with client teams to identify growth opportunities and evolve strategies.

In addition, you will shape sales and campaign strategies, working closely with Commercial Operations and Creative teams to align shop strategy with paid and creative efforts, ensuring a coherent account approach. You will analyze performance metrics to identify bottlenecks and translate insights into actionable next steps.

Your responsibilities also include commercial reporting such as weekly performance snapshots, monthly deep dive presentations, and contributing to quarterly business reviews. You will act as the agency lead to TikTok for each client, managing platform-level opportunities and escalation handling.

Furthermore, you will represent client category contexts in cross-functional discussions and feed category trends into affiliate briefs and commercial planning. Supporting the affiliate strategy, you will partner with Affiliate Managers to ensure consistent messaging and performance alignment with client goals.

This role offers the opportunity to work at the forefront of TikTok commerce with dedicated support from TikTok and early access to new product features, joining a high-performance team committed to becoming the UK’s most renowned TikTok marketing agency.

Experience
- Client relationship management as the single point of contact for assigned accounts
- Weekly and monthly report authorship and delivery
- Coordination of cross-department input into client deliverables
- TikTok Shop setup and ongoing management for multiple clients
- Sales and campaign strategy development and execution
- Commercial reporting including forecasting and performance tracking
- Acting as agency lead to TikTok per client and managing platform-level opportunities
- Representing client category strategy in cross-functional discussions
- Supporting affiliate strategy in partnership with Affiliate Managers

About You
Passionate about eCommerce and TikTok, with strong strategic and hands-on skills. You are an effective communicator, highly organized, and able to manage multiple client accounts simultaneously. You thrive in a fast-paced environment and enjoy working collaboratively across teams to deliver results. You have a commercial mindset and are comfortable analyzing data to inform strategy. Experience working with affiliate programs and understanding of TikTok commerce ecosystem is highly desirable.

Qualifications
While specific qualifications are not stated, a background in digital marketing, eCommerce, or social commerce strategy is advantageous. Demonstrable experience managing TikTok Shops or similar platforms and strong analytical skills are essential. A proactive attitude and ability to work independently in a remote or office environment are required.