Location
London

Hours
Full Time

Salary
Competitive, commensurate with experience

About the Role
J.P. Morgan Payments combines Treasury Services, Merchant Services, and Trade Solutions for Corporate clients, Financial Institutions, and Governments within the Commercial & Investment Bank (CIB). The Trade & Working Capital Business Management team serves as strategic advisors to Sales & Product, partnering to define client strategy, establish growth plans, and optimize business performance. The team also acts as trusted advisors to Business/Group Heads, identifying, escalating, and mitigating business risks.

As a Trade & Working Capital Business Manager within Trade & Working Capital Business Management, you will be accountable for driving EMEA sales strategy, business performance management, and strategic execution for the T&WC franchise. Partnering closely with EMEA Sales leadership and aligned with the Global T&WC Sales Head, the role delivers regional growth initiatives, strengthens governance and controls, and coordinates cross-functional execution across Sales, Product, Banking/Coverage, Credit, Treasury, Finance, Operations, and Service partners.

Key responsibilities include:
- Partnering with EMEA Sales leadership (and aligning with Global) to set and execute EMEA strategy, priorities, and operating rhythm
- Driving regional business development initiatives and cross-functional programs to accelerate growth in priority client segments and corridors
- Owning the EMEA performance management framework (KPIs/scorecards, forecasting, pipeline and client activity reporting), converting insights into actions
- Providing market, client, competitor, and financial insights to inform commercialization, solution enhancements, and prioritization decisions
- Leading business reviews and executive materials, delivering value-added analysis and clear recommendations
- Enabling sales execution through sales acceleration, disciplined pipeline governance, and thought leadership/client-ready content
- Ensuring strong governance, controls, and risk management across EMEA, including escalation and coordination of mitigation plans with functional partners
- Providing strategic financial leadership for EMEA, including revenue/P&L performance tracking and driving actions to optimize revenue, profitability, and capacity
- Championing digital transformation to improve sales processes, reporting automation, and client engagement effectiveness
- Building strong stakeholder partnerships and leading, coaching, and developing talent to foster a high-performance culture

Experience
- Proven people leadership experience with ability to manage, coach, and develop high-performing teams
- Strong numerical and analytical skills with ability to translate data into actionable insights
- Experience partnering effectively across functions in a matrixed environment
- Familiarity with Trade & Working Capital products and trade finance solutions is preferred
- Background in Sales, Business Management, COO, or Strategy roles is advantageous

About you
- Excellent attention to detail with strong ownership and follow-through
- Strong written and verbal communication skills with executive-ready presentation capabilities
- Governance mindset with high ethics, integrity, sound judgment, and risk awareness
- Flexible, proactive, and able to adapt quickly to changing business needs and priorities
- Strong executive presence and stakeholder management capability

Qualifications
Relevant qualifications and experience in financial services, business management, or related fields are preferred but not explicitly required. A commitment to continuous learning and professional development is essential.