Location
London, EC1Y 0TW

Hours
Full-time, Monday to Friday 09:00am to 17:00pm

Salary
£27,000 - £28,650 per annum

About the Role
As a Training Coordinator at Itec, you will provide essential administrative support and data management to the Sales and Marketing team, enhancing the efficiency and effectiveness of the centre. You will collaborate with Training Coordinators, Programme Managers, and the Operations Manager to coordinate group training, apprenticeship, and individual programme events across the UK and internationally. Your responsibilities include ensuring all training materials are properly saved for future access, managing logistics invoices and flagging discrepancies, collating and forwarding evaluation feedback, and attending weekly planning meetings. You will maintain the quality and accuracy of data in the CRM system, liaise with clients and facilitators to arrange training events, identify current needs and potential opportunities, and support the sales team by researching prospective clients and forwarding sales leads. Additionally, you will provide data-driven insights and recommendations to support strategic decisions, develop reporting solutions to drive performance management, and create, run, and edit reports for the sales and marketing team on a weekly and monthly basis.

About Us
At Itec, we put our employees at the heart of everything we do. As an employee-owned organisation, every team member plays a crucial role in shaping the future of our business. We foster a culture where each voice is heard and every contribution is valued. We take pride in empowering individuals and businesses to thrive. Join us and become part of a company dedicated to your growth, well-being, and success.

Experience
- Experience working in a target-driven commercial environment
- Experience with customer service, sales, and telesales
- Experience working with CRM systems
- Strong analytical and numerical skills
- Planning and organisational skills

About you
- Proactive and detail-oriented with strong communication skills
- Ability to manage multiple tasks and work collaboratively across teams
- Comfortable working in a fast-paced environment and adapting to changing priorities

Desirable
- Experience working across multiple sectors and industries
- Advanced Excel user skills