Location
London, EC1Y 0TW

Hours
Full-time, Monday to Friday 09:00am to 17:00pm

Salary
£27,000 - £28,650 per annum

About the Role
As a Training Coordinator at Itec, you will provide vital administrative support and data management to the Sales and Marketing team, enhancing the efficiency and effectiveness of the centre. You will coordinate group training, apprenticeship, and individual programme events across the UK and internationally, working closely with Training Coordinators, Programme Managers, and the Operations Manager. Your responsibilities include managing training materials, signing off logistics invoices, collating evaluation feedback, attending weekly planning meetings, and ensuring data quality within the CRM system. You will also liaise with clients and facilitators to arrange training events, identify current needs and opportunities, research prospective clients, and support sales leads. Additionally, you will provide data-driven insights and develop reporting solutions to drive performance management, creating and editing reports for the sales and marketing teams on a weekly and monthly basis.

Experience
- Experience working in a target-driven commercial environment
- Experience with customer service, sales, and telesales
- Experience working with CRM systems
- Strong analytical and numerical skills
- Planning and organisational skills

About you
- Proactive and detail-oriented with excellent organisational skills
- Able to work collaboratively across teams and sectors
- Strong communication skills to liaise effectively with clients and colleagues

Qualifications
- While specific qualifications are not stated, experience in relevant commercial and customer-facing roles is essential
- Advanced Excel skills are desirable but not mandatory