Location
London
Hours
Full Time (details not specified)
Salary
Competitive (details not specified)
About the Role
At Lane Clark & Peacock (LCP) we are passionate about helping our clients make informed decisions through insightful analysis, industry expertise, and innovative technology. We operate across diverse sectors including pensions and benefits, investments, insurance, energy, health, sports, and data analytics, supporting clients to navigate complexity and take meaningful action.
We are seeking an experienced Transition Client Relationship Manager to join our expanding specialist team. In this role, you will be the primary point of contact for trustees, sponsors, and internal stakeholders during the onboarding of new Defined Benefit (DB) pension schemes. You will oversee all aspects of the transition process—from data migration to member communications—ensuring delivery within agreed budgets, timescales, and quality standards.
Key Responsibilities
- Act as the primary relationship manager during scheme transitions, building trust with clients and stakeholders.
- Lead and coordinate end-to-end transition projects, ensuring deadlines and budgets are met.
- Oversee and review core deliverables including migration and analysis of scheme data, preparation of benefit specifications, and drafting and reviewing member communications.
- Monitor progress against project plans, escalate issues and risks as appropriate, and produce written reports.
- Provide technical input and guidance to colleagues to ensure high-quality outcomes.
- Contribute to the continuous improvement of transition processes.
Experience
- Proven experience in DB pensions administration.
- Strong project management skills.
- Excellent client relationship management with confident communication and trusted adviser capabilities.
- Solid understanding of pensions data and technical documentation.
About you
- Thrives in a project-focused environment.
- Enjoys managing client relationships through complex, technical work.
- Strong organisational skills with the ability to manage multiple priorities.
- Collaborative and solutions-focused approach.
Qualifications
Not explicitly specified, but professional study support is available where applicable.

