Location
Soho, London (Frith Street)

Hours
Hybrid — minimum of 3 days per week in the office

Contract
12 months Fixed Term Contract

Salary
Negotiable

About the Role
This role supports how Lush shows up across influencer and creator marketing in the UK and Ireland, playing a key part in the delivery of influencer send-outs, events and always-on activity. Working closely with the Global Influencer and Digital Content Strategist and Global Influencer Marketing Lead, the role ensures that the influencer marketing strategy is coordinated, consistent and aligned with brand values. You will explore growth opportunities and support the day-to-day delivery of influencer campaigns, including product gifting, content tracking, event coordination and reporting. Acting as a central point of organisation for the Global Influencer Marketing team, you will work cross-functionally with marketing, PR, retail, events and fulfilment teams to help activities run smoothly and on time.

Key Responsibilities
- Support influencer marketing activity across the UK and Ireland, assisting with the planning, coordination and delivery of campaigns, launches, events, collaborations and always-on activity.
- Manage and support product gifting activities, including large-scale product send-outs and tracking user-generated content to maximise year-round visibility.
- Build and maintain accurate influencer records, supporting long-term relationship management and the identification of new creators aligned with Lush’s ethics, safer social media policy and marketing strategy.
- Curate a diverse network of influencer contacts aiming to increase the current community by 650+ contacts this financial year in the UK&I.
- Support influencer and creator activity around UK and Ireland-based events, including coordination, briefing, post-event follow-up and content tracking.
- Monitor UK and Ireland-based influencer activity and engagement, contributing to performance reporting and supporting insights and learnings to inform future campaigns and events.
- Work collaboratively with marketing, PR, retail, events and fulfilment teams to ensure influencer activity is delivered accurately, on time, and to brief.
- Support the Global Influencer Marketing Lead and Global Influencer and Content Strategist on wider influencer strategy and paid collaborations.
- Ensure that all compliance is kept orderly and up-to-date, including ASA guidelines and tax declarations.

Diversity Matters
We are building a brand that represents the people of the world. It’s what you do that counts, and we are always looking to expand perspectives and voices to shape our future. We see you, we celebrate you, we want you!

Who We Are
You might know us as the inventors of the bath bomb, but there’s more to this great-smelling, partly employee-owned, family-run company than pioneering cosmetics. We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good. As an accredited Living Wage employer, we put our people first and fight cruel practices like animal testing, promote regeneration, and show that it is what’s inside that counts - whether that’s an ingredient in a product, or the minerals in a smartphone.

Benefits
25 days holiday plus bank holidays
6 months of full pay for parental leave (primary caregiver must qualify for SMP)*
Enhanced paternity leave*
Bonus scheme
Day off for weekday birthdays
Holiday purchase scheme
50% discount on Lush products and spa treatments
Cycle to work scheme
Discounted rail and bus season tickets
Employee assistance programme
Wellbeing & mindfulness sessions
Access to employee-led Community Networks, including Disability and Chronic Illness, Family Support, Global Majority (Race and Ethnicity), LGBTQIA+, Menopause and Neurodiversity communities
Tailored gender affirming care*
We’re 10% Employee Owned - all colleagues play a role in protecting our ethics, our independence, contributing ideas for the future and share in the rewards of success when the company is doing well.
Flexible working arrangements are actively welcomed and discussed on a role-by-role basis.

Experience
Internal experience with a deep understanding of Lush’s core values, brand culture, and ways of working is essential.

About You
- Exceptional interpersonal and communication skills, with a natural ability to network in person and cultivate strong, collaborative relationships.
- Highly organised with keen attention to detail and a proven ability to manage multiple priorities effectively.
- Confident navigating spreadsheets and data to track, analyse, and report on campaign performance.
- Strong commitment to equity, diversity, and inclusion (EDI) principles to ensure fair and responsible marketing practices.
- Passionate about digital, marketing, and influencer trends, with the ability to research and translate insights into actionable ideas.

Qualifications
Hands-on experience with digital marketing analytics tools is a bonus asset but not essential.