Location
London

Hours
Full Time - Anticipated 3 months assignment

Salary
£20.86 per hour PAYE

About the Role
We are seeking a Voids Maintenance Officer responsible for managing lock changes, utility meter queries, and tenancy-ready checks for void properties to ensure they are let safely, efficiently, and cost-effectively. Key duties include conducting first and final lock changes, installing key safes and key codes within agreed KPIs, and ensuring accurate tracking and delivery of keys. You will record gas and electric meter readings, upload details to the Green Energy Switch Portal, clear meter debts, and report damaged meters for replacement. The role involves providing construction and trade-based support to surveyors and staff, carrying out work in progress visits to monitor performance, standards, and health and safety compliance, and completing final void checklists after post-inspections. You will ensure all keys are returned and logged, undertake inspections in the absence of the void surveyor, and attend occupied voids within the first 12 weeks of tenancy to resolve maintenance issues such as leaks and repairs to locks, hinges, handles, and window fixtures. Additionally, you will perform weekly flushing of unoccupied voids following the council’s legionella process and maintain accurate records using the department’s information management system. Ensuring contractor work meets technical standards and customer satisfaction through inspections during and after works is also essential.

Experience
- Extensive experience in maintenance repairs
- Proven experience as a maintenance officer or handy person
- Knowledge of multiple utility meter types including smart and prepayment meters
- Experience conducting visits and reporting findings
- Experience performing pre-tenancy checks
- Experience ensuring properties meet safety and quality standards in line with HHSRS

About you
- Strong attention to detail with an understanding of robust data management importance
- Clear communication skills and a positive, collaborative attitude to resolve complex issues
- Strong IT skills with proficiency across the MS Office suite

Qualifications
- GCSEs in English and Maths or equivalent qualifications
- A Basic DBS check is required for this role