Welfare Benefits Adviser
Location
Brixton, London Borough of Lambeth
Hours
Full Time - 12 Month Secondment Opportunity / Fixed Term Contract
Salary
£41,580 per annum rising in annual increments to £42,861 per annum including London Weighting
About the Role
Join Lambeth Council at an exciting time as we work towards our bold ambitions for the future of Lambeth’s communities through the Lambeth 2030 Plan ‘Our Future, Our Lambeth’. As part of our transformational One Lambeth Programme, we are committed to delivering excellence with a strong focus on our values: Equity, Ambition, Kindness, and Accountability.
We are seeking a motivated, dynamic, enthusiastic, and innovative Welfare Benefits Adviser to join our well-established Welfare Rights Team, ‘Every Pound Counts@’. You will provide expert benefit advice to ill and disabled vulnerable adults who are unable to access benefits services in the community.
In this role, you will conduct benefit checks and assist clients through all stages of the benefit process. The position requires a patient and empathetic approach as many clients have serious health issues and often require home visits. Partnership working is a key element, as most referrals come from statutory services.
This role operates on a hybrid basis, requiring a minimum of 2 days per week in the office.
Experience
- Recent direct experience providing detailed benefits advice and undertaking benefit checks
- Extensive knowledge of means-tested and non means-tested benefits, disability benefits, and Universal Credit
- Experience working to deadlines and producing high quality written submissions for reviews
About you
- Up-to-date and extensive knowledge of welfare rights benefits, rules, changes, and legislation
- Understanding of physical and mental health issues and their impact on claiming and retaining welfare benefits
- Passionate about delivering high quality advice with empathy and patience
- Ability to manage a complex and diverse workload independently and work collaboratively within a team
- Excellent communication skills
Qualifications
This post is exempt from the Rehabilitation of Offenders Act and requires an Enhanced DBS check.
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