Location

London

Job Type

Part Time

Work Hours

3 days per week | Onsite

Rate

£29,000 per year (£17,400 pro-rata)

Start

Not specified

About Meanwhile Space

Meanwhile Space is a pioneering organisation that has defined and developed the concept of meanwhile use as a powerful and positive force for community-focused development and urban regeneration across the UK since 2009.

The organisation unlocks the potential of underused buildings and land, bringing them back to life as thriving places to work, create, connect and play. Its work supports local communities and stakeholders to revitalise towns and neighbourhoods.

About the Role

This is a hands-on and varied position supporting the Workspace team across a portfolio of 9 sites in London.

You’ll help ensure the workspaces run smoothly, supporting everything from tenant onboarding and community engagement to facilities coordination and event delivery.

You’ll also act as a key point of contact for tenants, so excellent communication, organisation and problem-solving skills are essential.

Important to Know

• Customer-facing experience with excellent communication skills
• Highly organised with the ability to manage competing priorities
• Good IT skills required
• Salesforce experience is desirable
• Passion for community-led development and social enterprise
• Comfortable supporting multiple sites and a varied range of activities
• Strong problem-solving and relationship management skills

Key Responsibilities

• Manage day-to-day site operations and tenant relations across London locations
• Onboard new tenants and respond to tenant enquiries
• Coordinate maintenance issues and manage tenant expectations
• Support the planning and delivery of events and workshops
• Support other teams across the organisation when required
• Create content for social media and the website
• Maintain CRM records using Salesforce and other administrative systems
• Collect impact data and support project evaluation
• Help ensure workspaces operate smoothly and provide a positive experience for tenants and communities

Essential Skills, Experience & Qualifications

• Customer-facing experience
• Excellent written and verbal communication skills
• Strong organisational and time-management skills
• Ability to manage competing priorities
• Good IT skills
• Strong problem-solving abilities
• Interest in community-led development and social enterprise
• Ability to work collaboratively with colleagues, tenants and other stakeholders

Desirable

• Experience using Salesforce
• Experience in workspace, property, facilities or community-focused environments
• Experience supporting events and workshops
• Experience creating social media or website content
• Experience collecting impact data or supporting project evaluation

What We’re Looking For

• Passionate about community-led development and social enterprise
• Friendly and confident when working with tenants and stakeholders
• Highly organised and proactive
• Flexible and willing to support different teams when required
• Strong attention to detail
• Able to manage multiple priorities in a busy environment
• Positive, collaborative and solutions-focused approach

Pay & Benefits

• £29,000 annual salary (£17,400 pro-rata)
• Part-time, 3 days per week
• 22 days' annual leave (pro-rata) plus bank holidays
• Birthday day off
• Cycle-to-work scheme
• Employee Assistance Programme
• Mentoring
• Monthly team lunches
• Opportunity to work for an organisation focused on community-led development and urban regeneration

Equal Opportunities

Meanwhile Space is an equal opportunity employer and welcomes applications from groups underrepresented in the built environment sector.