Location
36 Golden Square, London

Hours
Full Time (hours not specified)

Salary
Negotiable

About the Role
M+C Saatchi UK is looking for an Account Manager or Senior Account Manager to join our team. We work with a diverse portfolio of clients spanning commercial brands, government campaigns, and not-for-profit organisations in the UK and globally. Whether you’ve delivered social-first campaigns, worked on brand activations, or managed integrated communications, you’ll find plenty here to sink your teeth into. We need people who can hit the ground running immediately. If you’re enthusiastic, organised, creatively driven, and ready to make an impact fast - we’d love to meet you.

What you'll do:
- Bring energy and passion to every client conversation
- Be curious about clients’ businesses and passionate about creative solutions
- Maintain the brilliant basics of account management – contact reports, status reports, finances, audit trails, etc. – at all times
- Handle multiple projects simultaneously with excellent project management and organisational skills
- Work collaboratively with the team, quickly building strong relationships internally, with clients and external partners
- Quickly establish clear understanding and accountability for what needs to happen, when and by whom, and use that to drive projects forward
- Think ahead, foresee challenges and work out how to mitigate them
- Problem solve, maintaining a positive can-do approach under pressure
- Manage campaign development and production with minimal oversight (expectations vary according to level)
- Leverage critical thinking skills to navigate client feedback and engage in critical discussion to ensure the best quality of work
- Motivate and manage internal and external stakeholders to deliver their accountabilities

What You'll Get
For the right candidate, we offer a competitive salary and benefits package including 27 days annual holiday, private healthcare, employer contributory pension, life assurance, and income protection. We also provide a range of wellbeing benefits such as subsidised gym membership. Our commitment to Diversity and Inclusion includes learning opportunities around D&I, mentoring programmes, and participation in active Employee Led Networks and associated events. This role will be supported with all necessary personal development to set you up for success.

About M+C Saatchi Group
M+C Saatchi Group is committed to creating a company that values difference with an inclusive culture. We are an Equal Opportunity Employer that does not and shall not discriminate, celebrates diversity, and bases all hiring and promotion decisions solely on merit. Reasonable adjustments can be made throughout the recruitment and selection process upon request. All employee information is kept confidential according to GDPR.

Experience
- Proven experience in creative communications agencies
- Experience managing the end-to-end process from briefing to creative development to production
- Experience as the day-to-day contact for clients
- Experience delivering campaigns designed for activation beyond broadcast media (e.g. social, influencer channels, PR, events)
- Skilled in completing key account management tasks to a high standard and on time – status reports, contact reports, financial tasks (raising POs, etc.)

About You
- Enthusiastic, organised, and creatively driven
- Excellent at building relationships with strong verbal, visual, and written communication skills
- Resourceful problem solver with a positive can-do attitude
- Able to handle multiple projects simultaneously and work collaboratively with internal teams and external partners

Qualifications
No specific qualifications stated, but relevant agency experience and skills as outlined above are essential.