Location
Piccadilly Theatre, Denman St, London, Greater London

Hours
Full time (hours not specified)

Salary
£16.65 per hour

About the Role
You will report to the Deputy General Manager and work closely with the General Manager and the wider Venue Management Team. This role provides high-level administrative support across the venue to ensure its smooth and successful operation and to maintain excellent relationships with all stakeholders. Please note this role may involve working with children or vulnerable people.

Key responsibilities include completing and maintaining all personnel and HR administration, liaising with ATG Entertainment’s Human Resources department to ensure compliance with personnel procedures and systems, and ensuring accurate payroll processing and record keeping. You will check invoices against purchase orders, ensure timely payments, and produce accurate financial figures for period ends.

You will oversee office equipment maintenance and stationery stock levels, manage filing and archiving in line with GDPR and legislation, and provide administrative support to senior management and other departments, including running meetings and taking minutes. Assisting colleagues with customer queries, complaints, and compliments in a timely and professional manner is also essential.

Additional duties include working with all departments to ensure compliance with ATG Entertainment’s Health and Safety policies, supporting recruitment and induction processes, maintaining positive relationships with current productions, assisting with monitoring and reporting for management contracts, and promoting best practices across the venue.

You will also be responsible for raising invoices for deposits and settlements for functions and hires, and must always operate with discretion and integrity, complying with the company’s bribery and corruption policy.

Experience
Some previous administrative experience is essential. Experience processing payroll or handling other types of data is advantageous.

About you
- Excellent IT skills with the ability to learn new software and systems (current systems include Windows 10 and Office 365)
- Numeric skills equivalent to GCSE Maths
- Excellent verbal and written communication skills
- Proactive and adaptive with the ability to prioritise a varied workload and manage time effectively to meet deadlines
- Ability to create a positive, engaging, and collaborative working environment
- Thorough attention to detail

Desirable
- Creative problem solver
- Experience working in a fast-paced environment managing multiple projects simultaneously
- Experience working with partners and suppliers to tight deadlines
- Advanced use of Microsoft Teams

About ATG Entertainment
ATG Entertainment values passion, collaboration, curiosity, courage, customer focus, and ownership. The company fosters a positive culture emphasizing health and safety, legal compliance, and active participation across the business. Flexibility and adaptability are expected as business needs evolve.

ATG is committed to Corporate Social Responsibility with pillars focused on Inclusion, Sustainability, and supporting Next Generations through outreach, training, mentoring, and community partnerships.

The company champions Inclusion, Diversity, Equity, and Access, striving to create an inclusive culture where everyone can bring their authentic selves. ATG is a Disability Confident Committed Employer, supporting candidates with disabilities and long-term health conditions throughout the recruitment process.