Location
Tweeddale Children's Centre, Tweeddale Road, Carshalton SM5 1SW

Hours
Full Time (hours not specified)

Salary
£35,520 per annum

About the Role
The Administrator will provide essential support to the Children’s Safeguarding (public health) team within the London Borough of Sutton. This role requires responding promptly and professionally to enquiries, managing a busy workload, and maintaining excellent telephone and IT skills. You will be responsible for handling highly confidential and sensitive information, assessing and prioritising it autonomously, and ensuring timely dissemination to the appropriate practitioners. The post holder will contribute to delivering a coordinated, consistent, and high-quality service within the directorate, acting as a key point of contact for families accessing universal and universal plus health services. This dynamic and flexible team liaises closely with the 0-19 team and wider support services to ensure effective communication and service delivery. The role is based on-site and requires excellent organisational and communication skills, the ability to work efficiently under pressure with minimal supervision, and sound decision-making abilities.

About the Borough
The London Borough of Sutton is located less than 30 minutes by train from Central London with excellent transport links. Sutton offers award-winning parks, low crime rates, affordable housing, and excellent schools. The borough is committed to investing in the health, wellbeing, and education of its residents, with a vision to become a leading life-science district specialising in cancer research and treatment. Sutton is passionate about supporting vulnerable groups to maintain independence and creating a balanced community environment. The Council is a key player in the South London Partnership, focusing on strategic growth, regeneration, and investment to make Sutton a great place to live, work, and raise a family.

Our Offer to You
We provide a supportive, friendly, and collaborative environment to help you grow and develop your career. We encourage innovation and value your ideas to improve our ways of working. Benefits include generous annual leave (26-32 days plus bank holidays, pro-rata if part-time), enhanced family leave, two volunteering days per year, flexible working schemes, learning and development opportunities, discounts at local shops and leisure centres, interest-free season ticket loans, Local Government Pension Scheme, bicycle loan and cycle to work schemes, electric vehicle leasing, and confidential health and wellbeing support.

Application Process
Apply online outlining your skills, abilities, and experience relevant to this role. We value authenticity and expect personalised responses that demonstrate your motivation and alignment with our PRIDE values. Applications are anonymised to reduce bias, and we encourage diversity in our interview panels. The closing date is indicative; early application is advised as we may close the vacancy once sufficient applications are received.

Diversity and Inclusion
We are committed to creating a diverse and inclusive workforce that reflects the community we serve. We welcome applications from underrepresented groups and offer family-friendly policies, flexible working, staff engagement forums, and inclusive networks. We are a disability confident employer and guarantee interviews for disabled applicants who meet the minimum criteria. As an accredited London Living Wage Employer, all employees receive the London Living Wage regardless of contract type or length.

Additional Information
The UK’s points-based immigration system may affect sponsorship availability. Sponsorship is subject to eligibility and budget and cannot be guaranteed for all roles.

Experience
Experience in administration, particularly in a busy service environment, is desirable. Ability to handle confidential and sensitive information with discretion is essential.

About you
Excellent organisational and communication skills, professional telephone manner, and up-to-date basic IT skills. Ability to work efficiently under pressure, make key decisions with minimal supervision, and prioritise tasks effectively. Enthusiastic, flexible, and able to work collaboratively within a dynamic team.

Qualifications
No specific qualifications are stated as mandatory; however, relevant administrative or safeguarding-related qualifications would be advantageous. A positive attitude and willingness to learn are essential.