Location
University College London Hospital, Euston Road, London.

Hours
Full time (hours not specified)

Salary
£31,066 per annum

About the Role
As an Assistant Technical Officer at University College London Hospitals NHS Foundation Trust, you will play a key role in supporting the production needs of the department and its customers. You will work closely with management and supervisors to ensure that production records, traceability, and non-conformance documentation are accurately completed. Your responsibilities will include supervising staff in all areas of production and distribution, ensuring compliance with Quality Management System (QMS) procedures and Trust policies, and maintaining high standards of product quality and safety.

You will be responsible for final product release, monitoring technician performance, and ensuring compliance with dress codes. The role involves decontaminating, repairing, or replacing equipment for use in operating theatres and clinical areas, supplying products to specified areas, inspecting and assembling instruments, and maintaining delivery schedules. You will also participate in on-call duties, carry out stock audits including pack sterility checks, and ensure all packs are within their expiry dates.

Effective communication with team members and customers is essential, as is mentoring colleagues and participating fully in departmental training programmes. You will be expected to comply with all departmental procedures including personnel protective equipment, sickness and absence, and annual leave policies. This role offers the opportunity to work within a highly regarded NHS Trust, recognised as one of the best places to work in England according to recent staff surveys.

Experience
Working knowledge of processing procedures and associated equipment is required. Demonstrated recognition and knowledge of medical devices is essential. Experience in adhering to Quality Management Systems and Trust policies is expected.

About you
You should have a strong understanding of customer/client relationships and service provision. The ability to work effectively within a team and departmental structure is important. You must be able to communicate clearly and solve problems collaboratively. A proactive approach to mentoring colleagues and supporting personal development is required. Commitment to following departmental procedures, including health and safety and quality standards, is essential.

Qualifications
Specific qualifications are not detailed, but you should be willing to participate fully in departmental and mandatory training programmes to maintain and enhance your skills and knowledge.