Location
BaxterStorey, London region

Hours
Monday to Friday, 37.5 hours per week

Salary
£13.85 per hour

About the Role
We are seeking a confident Barista to join our support function team, serving coffee to approximately 300 staff members within the head office of a Nationwide Building Society. In addition to coffee service, you will support food service within the location. You will prepare and serve a variety of coffee beverages, teas, and other drinks using the correct methods and equipment, maintaining high standards. Basic latte art skills such as hearts are desirable but not essential. You will greet customers warmly, share the story of our menu, provide recommendations, and be aware of allergen procedures. Maintaining cleanliness and organisation of the coffee bar and surrounding areas in line with cleaning schedules and health and safety standards is essential. You will also monitor stock levels, restock supplies, operate till systems, and provide exceptional customer service, resolving any issues or complaints. Being a team player and assisting with other tasks as needed is important. Join us and be part of a team that values collaboration, positivity, and continuous improvement.

Benefits
28 days holiday including bank holidays plus your birthday off
3 volunteering days
3 days grandparent leave
24 weeks' enhanced maternity leave
Secondary carer leave
Wedding/commitment day leave
Free meals on shift
Bespoke training and development opportunities
Apprenticeship opportunities for all experience levels
Pension and life insurance
Discounts via Perkbox app including high street shops, holidays & cinema
Wellbeing hub
Access to employee assistance programme
Cycle to work scheme

Experience
Minimum 2 years' experience as a Barista or in a similar food service role is preferred. Previous experience in the food service industry is often a plus.

About you
Friendly, outgoing personality with a passion for delivering outstanding customer service.
Team player with great communication skills and a can-do attitude.
Organised, efficient, and able to manage timing effectively.
Ability to adapt to challenges with a solution-oriented perspective.
Enjoys working collaboratively in an inclusive team environment.
Perpetuates company philosophy and culture, working according to BaxterStorey core values.

Qualifications
Some knowledge of food safety and sanitation practices.
Passion for coffee, tea, and customer service.
Good listening and verbal communication skills.
Committed to maintaining health and safety and food safety guidelines.