Location
BaxterStorey, London region, just off Tottenham Court Road

Hours
Monday to Friday (office hours)

Salary
£14.80 per hour

About the Role
We’re looking for a skilled Barista to join our small, friendly team in the heart of London. Our café takes pride in serving excellent coffee and delivering warm, efficient service. The atmosphere is fast-paced and lively, and our customers are fantastic. You will delight customers by greeting them in a friendly and professional manner, efficiently prepare and serve a variety of coffee beverages, teas, and other drinks using the correct methods and equipment to our standards. You will share the story of our menu, provide recommendations, and be aware of allergen procedures. Maintaining cleanliness and organisation of the coffee bar and surrounding areas in line with cleaning schedules, company and COSHH standards is essential. You will follow all health and food safety guidelines, monitor stock levels, restock supplies, use till systems for payments and orders, provide exceptional customer service, resolve any customer issues, and assist the team with other tasks as needed.

Benefits
28 days holiday including bank holidays plus your birthday off
3 volunteering days
3 days grandparent leave
24 weeks' enhanced maternity leave
Secondary carer leave
Wedding/commitment day leave
Free meals on shift
Bespoke training and development opportunities
Apprenticeship opportunities for all experience levels
Pension and life insurance
Discounts via Perkbox app from high street shops to holidays and cinema
Wellbeing hub
Access to employee assistance programme
Cycle to work scheme

Experience
Previous experience in a similar role, especially in the food service industry, is often a plus but not essential.

About you
Friendly, outgoing personality with a passion for delivering outstanding customer service.
Great work ethic and a positive, can-do attitude.
Good listening and verbal communication skills.
Ability to work well within a collaborative and inclusive team environment.
Adaptable to challenges and opportunities with a solution-oriented perspective.
Perpetuates company philosophy and culture, working according to BaxterStorey core values.

Qualifications
Some knowledge of food safety and sanitation practices is desirable.
A contagious passion for coffee, tea, and customer service.
No formal qualifications required; motivation and willingness to learn are highly valued.