Location
65 Charlotte Rd, London

Hours
Full Time (hours negotiable)

Salary
Negotiable

About the Role
As a Barista with Origin Coffee at our Charlotte Road site in Shoreditch, you will be responsible for delivering an exceptional coffee experience, upholding our quality standards, and creating meaningful customer interactions. Your role is integral to ensuring every cup of coffee reflects our commitment to provenance, seasonality, and transparency in a high-volume, public-facing environment. As a key member of the retail team, you will deliver outstanding coffee and service, maintain consistency in coffee quality by adhering to Origin’s high standards and recipes, and engage with customers to share knowledge and inspire appreciation for speciality coffee. You will support the retail team in achieving operational excellence and driving performance. This role offers a fantastic opportunity for a passionate coffee enthusiast to develop foundational skills and grow professional expertise in the speciality coffee world.

Key Responsibilities
Prepare and serve high-quality coffee, ensuring consistency in flavour, presentation, and service. Follow Origin’s brewing recipes and techniques to maintain excellence in every cup. Engage with customers to educate and inspire appreciation for speciality coffee, providing personalised recommendations. Maintain a clean, organised, and efficient workspace to ensure seamless daily operations. Support stock management and ensure all products are well presented and available. Uphold all health and safety, food safety, and hygiene standards to provide a safe and welcoming environment. Act as an ambassador for Origin’s values, ethos, and commitment to sustainability. Contribute to store aesthetics and participate in events, activations, and home enthusiast courses to deepen customer engagement. Seek opportunities for continuous improvement by embracing training, feedback, and collaboration with the retail team.

Working at Origin
34 days’ holiday including your birthday and bank holidays. Unlimited coffee and discounts on merchandise and partner products. B Corp certified and proudly independent. People-first culture with meaningful, values-led work. SCA training and learning opportunities for everyone. Enhanced family leave, sick pay, period leave, and personal days. 5% employer pension contribution. 24/7 Employee Assistance Programme and GP service. Two paid volunteering days each year. Everyone is welcome at Origin, and we value diverse perspectives that enrich our culture and creativity.

Experience
Experience in a coffee or hospitality setting with a strong understanding of coffee preparation techniques. Proven ability to work in a fast-paced coffee environment managing a high volume of tasks, orders, and customer interactions, including manual handling. Comfortable operating coffee equipment and troubleshooting minor technical issues. Experience working in a multi-site environment and adapting to varying operational demands throughout the day.

About You
Passionate about coffee, hospitality, and delivering world-class customer experiences. A natural storyteller who engages customers with knowledge and enthusiasm. Collaborative and adaptable, thriving in a fast-paced and dynamic environment. Detail-oriented with precision in coffee preparation and service. Solutions-focused and proactive in problem-solving and continuous learning. Open to learning and development, seeking ways to enhance skills and performance.

Qualifications
No formal qualifications required; a passion for coffee and a commitment to delivering excellent customer service are essential.