Location
Heathrow Airport, Terminal 5, Concorde Lounge, Hounslow

Hours
Rotating shift pattern including early and late 8-hour shifts between 04:30 and 22:30

Salary
£14.41 per hour, overtime £18.01 per hour (subject to terms)

About the Role
Do you have a passion for providing genuine hospitality and impeccable service? Are you a collaborative team player who is friendly, professional, and efficient? At BaxterStorey, every interaction is an opportunity to create a lasting impression. We are looking for a Bartender who strives to exceed expectations and deliver exceptional experiences in the prestigious British Airways Concorde Lounge.

As part of our team, you will prepare alcoholic and non-alcoholic beverages according to agreed specifications, including speciality coffees and other hot drinks. You will interact with customers, take orders, mix drinks, and offer snacks while providing attentive and excellent service throughout the passenger journey. Teamwork is essential to ensure smooth operations and to foster an inclusive and safe working environment.

You will also be responsible for maintaining cleanliness and hygiene standards in the kitchen and dining areas, adhering to health and safety regulations and any specific food service guidelines. We invest in your development with bespoke training and apprenticeship opportunities, supporting your growth in a positive work-life balance environment.

Join us and be part of a team that values visionary thinking, positivity, creativity, collaboration, and conscious efforts to protect the planet and support local communities.

Experience
Previous experience in a similar role, especially within the food service industry, is often a plus but not essential.

About you
You have a contagious passion for service and/or food and enjoy working within a collaborative and inclusive team environment. You are adaptable, solution-oriented, and motivated to learn and grow. You work according to BaxterStorey’s core values and contribute positively to the team culture.

Qualifications
Some knowledge of food safety and sanitation practices is desirable. We welcome candidates from all backgrounds and levels of experience, including those motivated and hungry to learn. No formal qualifications are strictly required, as ongoing training and development opportunities are provided.