Location
Ealing

Hours
Full Time (hours to be confirmed)

Salary
£33,262 per annum

About the Role
As a Benefits, Advice & Information Worker at London North West University Healthcare NHS Trust, you will provide essential support and guidance to patients and their families regarding benefits, welfare rights, and other relevant information. This role involves working closely with individuals to help them access the support they need, improving their wellbeing and quality of life. You will be part of a dedicated team committed to delivering high-quality advice and assistance within a healthcare setting. For detailed responsibilities, please refer to the official Job Description and Person Specification.

Experience
Experience in providing benefits advice or welfare rights support is desirable but not mandatory. A willingness to learn and develop in this specialist area is essential.

About you
You will be empathetic, patient-focused, and able to communicate effectively with a diverse range of people. Strong interpersonal skills and the ability to work both independently and as part of a team are important. You should be motivated to support vulnerable individuals and have a commitment to continuous professional development.

Qualifications
Relevant qualifications in advice work, welfare rights, or a related field are advantageous but not essential. Training and support will be provided to the successful candidate.