Company Description Catering Assistant - Food Truck (Sat & Sun only) Enfield £13.85 Benefits: 28 Days holiday including bank holidays Plus your birthday off 3 volunteering days 3 days grandparent leave 24 weeks' enhanced maternity leave Secondary carer leave Wedding/commitment day leave Free meals on shift Bespoke training and development opportunities Apprenticeships opportunities for all experience levels Pension and life insurance Discounts available on our HAPI app; high street shops, holidays & cinema Wellbeing hub Access to employee assistance programme Cycle to work scheme Do you have a passion for providing genuine hospitality and impeccable service? Are you a collaborative team player? Are you friendly, professional and efficient? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a Service Assistant who strives to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments. We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves. If you are a General Assistant who thrives on delivering extraordinary experiences, loves to be part of a harmonious and collaborative team, we would love to hear from you! Job Description The role is 2 days over the weekend work will be requested. Occasional evening work will be need if players stay at their on site hotel. As Service Assistant you would be working closely with the Hospitality Supervisor/ Manager based at the Tottenham Hotspur Training Centre, supporting the operations team, talented chefs and target driven sales people to deliver flawless service and exceptional food and drinks. Service Assistant will build strong relationships with their clients, understanding a brief and executing every detail with continuous quality and a human touch. Key Responsibilities: Monitoring and serving all food and drinks to customers/clients/guest and clearing throughout the event. Ensuring that there is clean furniture, dining tables and chairs available for the guests and ensuring presentation is at the forefront of everything you do. Prepare all hospitality food and beverage requests offered to customers/clients/guest in designated meeting spaces in a presentable manner. To be able to work without supervision and take initiative over duties and tasks without being directed. To serve our guests with the highest level of customer service with maximum speed, efficiency and always with a smile. To be able to use coffee machines Assist with the ordering and deliveries as required Preparation of all hospitality requirements ensuring all items are available and if not reporting this to your line manager Ensuring hospitality rooms are left clean and tidy Qualifications Excellent communication skills, internally and externally. Supportive team player. Ability to work under pressure. Takes the initiative To provide excellent customer service. The ability to work autonomously or within in a team. Being able to adapt to different working conditions Always having a positive attitude To be able to solve any customer service-related problem. Additional Information For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve. We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of. Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us. Join us, and be part of the food revolution! BaxterStorey Values: ALWAYS VISIONARY We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail. WHOLEHEARTEDLY POSITIVE We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people. CREATIVELY COLLABORATIVE We embrace our differences to push creativity and we work together to be better. FOREVER CONSCIOUS We work together as a team to lead by example, protecting the planet and supporting local communities. Interested? Even if you don’t meet all requirements, we like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential. BaxterStorey is committed to encouraging equality, diversity, and inclusion among our workforce. The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best. And to support our commitment to this we have set ourselves an ED&I (Equity, Diversity and Inclusion) ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.