Location
Southbank, London

Hours
Full Time - 40 hours per week

Salary
£32,800 per annum (Full-Time Equivalent)

About the Role
We are seeking a Commercial Events Administrator to join our Commercial Events team on a full-time, permanent contract. The team manages all aspects of commercial venue hires across Southbank Centre, as well as cultivation, fundraising, and other internal events. Southbank Centre is renowned as the home of the BAFTAs, BFI London Film Festival, many high-profile film premieres, and the preferred graduation venue for most of London’s top universities.

The successful candidate will provide day-to-day administrative support to the Commercial Events team, manage and monitor the shared inbox, respond to enquiries, and ensure timely follow-up. You will maintain the Commercial Events Dashboard, shared drive, and other digital systems, support accurate data maintenance on Artifax, and keep all files organized including archiving when appropriate.

Additional responsibilities include coordinating the contracting process by producing and issuing client contracts in line with team procedures and event requirements, as well as generating, verifying, and issuing client invoices. You will liaise between Finance, sales, and event managers to ensure compliance with financial protocols.

Benefits
Working at one of London’s most popular and exciting sites, you will benefit from:
- A minimum 5% pension contribution (increasing up to 9% depending on employee contribution) from day one
- 28 days annual leave plus bank holidays
- Hybrid working model (3 days office, 2 days remote)
- Enhanced sick pay
- Enhanced family leave benefits
- Up to 30% discounts at onsite retail, food, and beverage vendors
- Staff ticket offers for Southbank Centre events
- Free entry to Hayward Gallery
- Free or discounted entry with other reciprocal organisations
- Free staff yoga sessions

About Southbank Centre
Southbank Centre is the UK’s largest centre for the arts and a charity proud to bring millions of people together on London’s South Bank. Our mission is to make a difference to the lives of artists, audiences, and communities through diverse programming and spaces. We manage a 13-acre site including the Royal Festival Hall, Queen Elizabeth Hall, Purcell Room, and Hayward Gallery.

If you are passionate about making Southbank Centre the world’s most exciting centre for the arts, we encourage you to apply. We welcome diverse experiences and encourage applicants to share relevant skills gained within or outside the arts sector.

Experience
- Supporting an operational team by streamlining and coordinating processes to maintain effective office management and filing systems
- Supporting a sales team, managing shared inboxes, responding to internal enquiries, and coordinating site visits
- Excellent IT skills with experience across various digital platforms, office applications, and business systems, including troubleshooting and supporting colleagues
- Diary management, meeting coordination, and minuting meetings
- Building strong relationships with internal and external stakeholders

About you
You are organized, proactive, and able to manage multiple priorities efficiently. You have excellent communication skills and enjoy working collaboratively within a team. You are confident in using digital tools and have a keen eye for detail to ensure accuracy in administrative tasks.

Qualifications
There are no specific qualification requirements for this role; however, relevant administrative or events experience and proficiency in IT systems are highly desirable.