Location
210 Pentonville Road, London, N1 9JY

Hours
40 hours per week, Monday to Friday (12-month Fixed Term Contract starting Mid September)

Salary
Competitive salary per annum plus Veolia benefits

About the Role
When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone. As a Commodities & Logistics Coordinator you’ll be pushing for innovative solutions to create a more sustainable future for all. You will organise the sale and purchasing of secondary commodities (primarily recyclates) and products produced by Veolia Material Recovery Facilities and other Veolia sites across the UK. You will administer sales activity accurately and on time, ensuring all transactions and communications are processed within required timescales. You will coordinate domestic and overseas logistics, including planning and managing export shipments to ensure timely, compliant despatch. Liaising with Veolia sites and external customers, you will manage stock control, service requests, and day-to-day operational queries. You will source and coordinate transport subcontractors when work cannot be covered internally, aiming to minimise unexpected charges. Tracking customer service and communication, you will resolve issues quickly and maintain a professional, responsive service. You will resolve invoice disputes and queries for both suppliers and customers, escalating where necessary. Ensuring customers have the correct information and documentation for duty of care, waste compliance and export procedures will be key. You will support the wider commodities and logistics function, including providing cover for the other Commodities and Logistics Coordinator when business critical. Additionally, you will produce ad hoc management information as required and contribute to monthly KPI reporting in line with the Business Management System.

What Veolia Offers
25 days of annual leave plus bank holidays
Access to company/people’s pension scheme
Discounts on groceries and well-known retailers
Access to resources supporting physical, mental and financial health
24-hour access to a virtual GP, 365 days a year, for you and family members in your household
One paid day leave every year to volunteer and support your community
Ongoing training and development opportunities to help you reach your full potential

Experience
Degree qualified or equivalent with previous logistics and office experience involving regular customer contact. Experience in waste management/recycling, negotiation skills, and/or language skills to support overseas logistics and customer communication are desirable.

About you
Strong organisational and time-management skills with the ability to manage multiple priorities and maintain excellent attention to detail. Confident communicator with strong customer service skills, able to build effective working relationships with internal stakeholders and external customers. Dynamic and resilient, comfortable working at pace and under pressure while maintaining a disciplined and professional approach. Able to work collaboratively as part of a team while taking sole responsibility for specific customers and/or Veolia facilities.

Qualifications
IT proficient, including intermediate capability in Google Sheets and confidence working with systems for stock control and reporting. Good understanding of compliance expectations, with the ability to follow standard processes and work in line with duty of care and regulatory requirements.