Location
48 Station Road, Wood Green, London

Hours
Full Time (hours not specified)

Salary
£28,860 per annum

About the Role
As a Community Health and Wellbeing Worker, you will deliver personalised health promotion and health literacy support tailored to individual and cultural needs. You will provide evidence-based information on smoking cessation, alcohol consumption, healthy eating, and physical activity, and promote informed choices about immunisations, breastfeeding, and NHS screening programmes in line with current guidance. You will identify individuals eligible for immunisations and health screening, encourage uptake, and support access. Supporting people living with long-term conditions through health education, treatment adherence encouragement, and timely escalation of health concerns will be key responsibilities. You will also identify social, environmental, and household factors affecting health and help address barriers through appropriate services.

In this role, you will help households navigate health, social care, and voluntary sector services, overcoming practical barriers to access by providing signposting and referrals, with follow-up to support successful engagement. Building trusted, professional, and culturally sensitive relationships with individuals and households is essential, along with providing empathetic listening, practical emotional support, and signposting to specialist services where appropriate. You will use health coaching and motivational techniques including collaborative goal setting and problem-solving.

Maintaining accurate, timely, and confidential records of household needs, interventions, and outcomes using approved digital systems is required. You will record relevant outreach information in authorised clinical systems following information governance requirements and share findings and emerging concerns with GP practices and multidisciplinary teams to support coordinated care.

Engaging with communities to gather feedback for accessible, responsive, and inclusive service improvements, strengthening community networks, informal support, and resilience will be part of your duties. You will advocate for individuals and communities by communicating unmet needs to relevant services and identify and promote community assets, networks, and opportunities supporting health, wellbeing, and social connection.

Safeguarding is a priority; you will recognise, record, and promptly escalate safeguarding concerns, clinical red flags, and risks to household wellbeing according to organisational procedures. Maintaining professional boundaries, working within agreed competencies, and seeking guidance when needs exceed the role’s scope is essential. You will protect confidential information and comply with information governance, consent, and data protection requirements. Following lone-working, personal safety, and incident-reporting procedures during community visits is mandatory. Participation in supervision, mandatory training, reflective practice, and service evaluation to contribute to continuous improvement is expected.

Experience
Experience in community health, social care, or related fields is desirable. Ability to engage with diverse communities and deliver health promotion tailored to individual needs is important.

About you
You are empathetic, culturally sensitive, and able to build trusted relationships. You have strong communication and motivational skills, with the ability to support behaviour change through coaching and collaborative goal setting. You are organised, able to maintain accurate records, and work effectively within multidisciplinary teams. You demonstrate professionalism, maintain boundaries, and follow safeguarding and data protection protocols. You are proactive in community engagement and committed to continuous learning and improvement.

Qualifications
Relevant qualifications in health, social care, or community work are advantageous but not mandatory. A commitment to undertake mandatory training and professional development is required.