Location
London Borough of Sutton, The Old Rectory, Festival Walk, Carshalton

Hours
Full Time (hours not specified)

Salary
£58,461 per annum

About the Role
Join the London Borough of Sutton and work across two high performing London Boroughs: Kingston and Sutton. This role offers the unique opportunity to engage with shared services serving both authorities, providing exposure to a wide range of activities and two distinct political environments. We support flexible working arrangements including hybrid working, enabling you to balance your professional and personal life effectively.

As a Content Designer within our Digital team, you will put people first and technology second. You will create clear, accessible, and user-focused content that helps residents easily find the information and services they need. Working as part of an agile, multi-disciplinary team, you will design and publish content that solves real user problems, using research and evidence to shape and test content effectiveness. Collaboration with designers, developers, and service teams is key to ensuring content fits seamlessly into the user journey. You will simplify complex information, adhering to accessibility and style standards, and continuously improve content based on data, feedback, and performance.

Both boroughs are engaged in exciting developments such as the London Cancer Hub in Sutton and the largest housing regeneration programme in Kingston. They are committed to tackling the climate emergency through investment in new technologies and societal change. Working here means being challenged to deliver more, supported to achieve your ambitions, and putting residents at the heart of everything you do.

Kingston is a historic Royal borough with excellent schools, vibrant retail centres, and extensive green spaces like Richmond and Bushy Parks. Sutton is known for its excellent schools, green open spaces, and rich heritage and culture. Both councils are led by Liberal Democrat administrations with ambitious plans to create vibrant, inclusive, and resilient communities.

Our Offer to You
We are committed to nurturing talent and supporting your career development in a friendly, collaborative environment. Your ideas will be encouraged and supported by a dynamic management team. Benefits include a generous annual leave entitlement of 25-32 days plus bank holidays (pro-rata for part-time), enhanced family leave, three volunteering days per year in Kingston, hybrid and flexible working arrangements, access to learning and development courses, discounts at local shops and leisure facilities, interest-free season ticket loans, Local Government Pension Scheme, bicycle loan and cycle to work schemes, Zipcar scheme, and confidential health, wellbeing, and counselling support.

Experience
Experience in content design or related roles is desirable. Ability to work collaboratively within multi-disciplinary teams and use research and data to inform content decisions is essential.

About you
You are user-focused, able to make complex information simple and accessible, and committed to delivering excellent digital services. You embrace flexibility, are creative and ambitious, and value collaboration. You demonstrate transparency and authenticity in your work and align with our STAR values. You are motivated to put residents at the heart of service delivery and thrive in a dynamic, evolving environment.

Qualifications
No specific qualifications are mandated; however, relevant experience or training in content design, digital services, or user experience is advantageous.