Location
Barbican Support Centre, London | Hybrid Working

Hours
Full Time - 37.5 hours per week

Salary
Competitive salary available, dependent on experience

About the Role
Nuffield Health is Britain’s largest not-for-profit healthcare organisation. Join us as a Content Editor in our Digital team and play your part in building a healthier nation. The Content Editor will be an expert in the creation and publication of digital content and will maximise the capabilities of our CMS (content management system) to reduce the requirement for digital development. You will lead production of high-quality content that delivers against prescribed business and customer outcomes such as digital NPS improvement, increased digital sales, and increased digital task completion, all aligned to the Nuffield Health brand guidelines.

As our Content Editor you will:
- Demonstrate deep subject matter expertise in various content management systems including Brightspot, WordPress, and Adobe Experience Manager
- Build, optimise and publish content to meet business and customer objectives, ensuring all content meets website quality standards
- Write and edit content that is highly comprehensible for the target audience
- Drive outcomes through strong content, such as increasing click-through rates and digital NPS
- Implement best practices in SEO and accessibility
- Regularly review and update existing pages to keep content current
- Create, manage, and manipulate digital assets including images and videos

Experience
- Previous experience in website management and working with a range of CMS to deliver non-development changes
- Significant, demonstrable knowledge, skills, and experience in content editing
- Proven delivery experience in a complex IT environment with a high volume of change
- Ability to manage multiple projects and deliveries simultaneously
- Experience using analytical tools such as Google Analytics and Adobe Analytics, with the ability to analyse and draw insights from data
- Track record of running A/B test campaigns (e.g. Adobe Target, Google Optimize)
- Experience working in scrum environments

About you
- Ability to write to a high standard
- Knowledge of HTML and basic CSS
- Understanding of UX and UI principles
- Accomplished, credible, and respected professional with well-developed stakeholder management, communication, influencing, and negotiation skills gained in a complex organisation
- Thorough understanding of iterative development, incremental delivery, and software development lifecycle
- Collaborative working style with a clear and relentless focus on delivering outcomes

Qualifications
No specific qualifications are stated as mandatory, but relevant experience and skills in content editing, CMS management, and digital analytics are essential.