
Location
Saint Columb, Cornwall
Hours
Part Time, Temporary Contract
Work Pattern (example):
Week 1: Monday 6-10, Tuesday 6-10, Wednesday 6-10, Friday 6-10, Saturday 6-10
Week 2: Sunday 6-10, Monday 6-10, Tuesday 6-10, Thursday 6-10, Friday 6-10
Salary
£13.41 per hour
About the Role
Join our team at M&S as a Customer Assistant in Operations, the backstage powerhouse of our stores. This physically demanding, high-intensity role ensures our stores run smoothly by managing stock, deliveries, and all vital behind-the-scenes tasks that keep the shop floor full, clean, and ready for customers. You will work fast, stay focused, and keep the flow of products moving with urgency and accuracy.
Flexibility is essential as you will work across the wider store to meet the pace and demands of retail. Being digitally confident is important, as you will use digital tools to track deliveries and manage stock efficiently, always prioritizing availability and speed.
Teamwork is key; you will collaborate across functions and support colleagues throughout the store. This role requires adaptability, from early morning deliveries to late stock shifts, moving with purpose to keep operations seamless.
To comply with health and safety legislation, candidates must be 18 years or older.
Experience
No specific experience required, but previous retail or stock handling experience is advantageous.
About you
- Physically fit and able to work in a fast-paced environment
- Flexible and adaptable to changing work patterns
- Digitally confident with the ability to use stock and delivery management tools
- A strong team player who supports colleagues across the store
- Reliable and motivated to maintain high standards of stock availability and store presentation
Qualifications
No formal qualifications required. A positive attitude and willingness to learn are essential.

