Location
Slough, Berkshire

Hours
Shift work including rotating shifts (morning/late/night) and weekends to maintain a 24/7 data center environment. On-call rotation for emergency calls may be required.

Salary
Competitive salary commensurate with experience

About the Role
AWS Infrastructure Services is responsible for the design, planning, delivery, and operation of all AWS global infrastructure, ensuring continuous access to cloud innovation for customers worldwide. As a Data Center Technician, you will serve as a primary technical resolver for data center infrastructure challenges, working within the Data Center Operations (DCO) team to maintain IT infrastructure and hardware. You will develop expertise in hardware and software troubleshooting, lead resolution of infrastructure issues, and coordinate with solution teams on complex cases. This role involves diagnosing hardware and network problems, performing physical repairs, root cause analysis of equipment failures, and manual handling of equipment in accordance with safety regulations. You will also own safety initiatives and foster a world-class safety culture. Join a diverse team of engineers, specialists, and managers dedicated to delivering the highest standards for safety, security, and operational excellence in AWS data centers.

Experience
- Experience with computer hardware troubleshooting and repair
- Experience in networking and troubleshooting

About you
Motivated and safety-conscious individual with a strong commitment to maintaining high safety standards. Able to work effectively in a team environment and adapt to shift work schedules. Willingness to learn and develop expertise in data center operations and infrastructure troubleshooting.

Qualifications
- High school diploma or equivalent required
- Bachelor's degree in Information Technology, Computer Science, or a related field preferred
- Experience with Linux and networking protocols such as DNS, DHCP, TCP is desirable