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London Borough of Croydon

Diary Manager

HM Revenue and Customs
Office & Professional
Office & Professional
£37,919/Year
Full-time, Entry Level
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Description

Location
London Borough of Croydon

Hours
Full Time (Flexible working arrangements considered subject to business needs)

Salary
£37,919 per annum

About the Role
Discover a career in your hands at HM Revenue and Customs (HMRC). We are recruiting three Diary Manager roles within the Chief Finance Officers (CFO) Directorate. These roles are vital in supporting the smooth running of the CFO Private Offices and the wider CFO Senior Leadership Team, working collaboratively across HMRC and government departments.

As a Diary Manager, you will play a key role in managing senior leaders’ time, priorities, and commitments. You will use sound judgement to balance competing demands and ensure business priorities are effectively managed and delivered. Your responsibilities will include managing complex and frequently changing diaries, coordinating meetings, visits, events and travel arrangements, preparing briefing packs and meeting materials, managing correspondence and inboxes, and providing flexible support across the Private Office function.

The CFO Group supports HMRC by delivering professional Commercial, Estates, Finance, Banking, Risk Control, Financial Accounting, Strategic Investment and Delivery, Internal Audit, Assurance, Investment Governance, and Financial and HR Shared Services. This role requires an independent, organised, and proactive individual who can act on their own initiative while contributing meaningfully to the wider team.

You will also utilise digital and AI-enabled tools, including Microsoft Copilot, to improve efficiency and support effective decision-making.

Requirements

Experience
- Experience working within a Private Office, Executive Support, Administration or similarly fast-paced environment supporting senior leaders.
- Proven ability to manage complex diaries, competing priorities and changing demands using sound judgement.
- Experience building and maintaining positive working relationships with senior stakeholders and colleagues across multiple teams.
- Experience coordinating meetings, managing correspondence or inboxes, and delivering administrative support to agreed deadlines.
- Proficient use of Microsoft Outlook and other Microsoft 365 applications to manage diaries, meetings and business activities effectively.

About you
- Excellent organisational and planning skills with the ability to manage multiple priorities and tight deadlines.
- Strong communication and stakeholder management skills, confident in building effective relationships at all levels.
- Ability to work independently, use sound judgement and make informed decisions in a fast-moving environment.
- Collaborative and flexible approach, committed to supporting colleagues and achieving shared objectives.
- Attention to detail and ability to handle sensitive information with professionalism and discretion.
- Proactive mindset with enthusiasm for understanding business priorities and delivering excellent service.

Qualifications
No specific qualifications are required; however, relevant experience and skills as outlined above are essential.

Expiry date: 11/09/2026
Diary Manager
Company:
HM Revenue and Customs
Salary:
£37,919/Year
Job Type:
Full-time, Entry Level
Location:
London Borough of Croydon