Location
London

Hours
Full Time

Salary
Negotiable

About the Role
The Director of Research Innovation and Data role has been created to maximise the value and insight derived from Ofcom’s Research & Intelligence (R&I) team’s data and to drive forward a refreshed strategy that builds a research function fit for the future. This role provides collective leadership of the R&I team alongside the Director of Market Research and the Director of Market Intelligence, leading the development and delivery of a data and innovation strategy that enhances team capabilities and ensures timely, user-friendly access to high-quality data and insights across Ofcom.

The role leads four key areas:
- The Statistics and Data Analytics hub, comprising approximately 20 statisticians and data specialists.
- Behavioural insight research, working closely with the Economics & Analytics Group.
- Development and scaling of innovative research methods, including direct observation techniques such as social listening, passive monitoring, and avatar-based research.
- Oversight of the R&I programme management function, managing resource planning, progress tracking, and budget monitoring.

Key responsibilities include developing and delivering the R&I data strategy, driving data innovation through cutting-edge data science and AI, collaborating with peers across Ofcom to champion data needs, ensuring alignment of tools and platforms to support innovation and efficiency, and promoting best practices in quality assurance, data ethics, and data presentation. The role also focuses on strengthening cross-organisational collaboration, building external relationships with regulators and stakeholders, and representing Ofcom externally to enhance reputation and impact.

As a senior leader, the Director will build high-performing, resilient functions in statistics, behavioural research, and programme management, provide strategic leadership and coaching to senior team members, and contribute to the collective leadership of the Strategy & Research Group and Ofcom’s Senior Leadership Group.

Experience
- Proven expertise in data science and AI, with experience using advanced data tools and analytics to extract insights from large, complex datasets.
- Extensive knowledge of data ethics and responsible, legal data use.
- Strong understanding of research methodologies for collecting data and driving insights on consumer behaviour and market outcomes.
- Experience managing complex programmes, including budget and resource management.
- Demonstrated success in developing and delivering strategic initiatives.
- Proven leadership and management skills.
- Track record of building effective relationships and leading change.
- Ability to communicate complex analysis clearly and effectively to diverse audiences, both written and oral.
- Experience applying data-derived insights to complex market analysis, regulatory, policy, or commercial contexts.
- Agile and responsive, able to adapt quickly under pressure while balancing speed and quality.

About you
- Strategic thinker with a passion for innovation and data-driven insight.
- Collaborative leader who thrives in a collective leadership environment.
- Committed to fostering an inclusive and diverse workplace.
- Skilled at building partnerships internally and externally.
- Resilient and adaptable with strong problem-solving skills.

Qualifications
- Relevant advanced degree or equivalent experience in data science, statistics, research, or related fields is desirable.
- Continuous professional development in data analytics, research methodologies, and leadership is advantageous.