Location
Lewisham

Hours
Full Time

Salary
£35,000 per annum

About the Role
The Team Leader is a transformative role responsible for driving performance and results from a team of Employment Advisors. You will support the team to achieve individual and team targets, providing ongoing practical support through observations, caseload reviews and discussions of complex cases. You will conduct performance reviews and observations to assess competence in line with Ingeus' Performance Excellence Programme.

Key responsibilities include direct line management of the team, mentoring, training and developing team members to perform their roles effectively, conducting regular observations and caseload reviews, and supporting successful project delivery by maintaining operational excellence, achieving KPIs, managing day-to-day quality of provision, and managing performance.

Experience
- Previous team management or leadership experience is essential
- Experience overseeing performance, mentoring and supporting colleagues
- Proven ability to ensure KPIs are met
- Stakeholder management skills with the ability to effectively network and build relationships internally and externally

About you
Motivated and supportive leader with strong communication and organisational skills. You are committed to driving team performance and delivering high-quality outcomes. You thrive in a dynamic environment and are passionate about social impact and helping others succeed.

Qualifications
No specific qualifications are stated; however, relevant leadership experience and a commitment to continuous development are expected.