Location
Islington, London

Hours
Full Time

Salary
£35,000 per annum

About the Role
The Employability Team Leader is a transformative role responsible for driving performance and results from a team of Employment Advisors. You will support the team to achieve individual and team targets, providing ongoing practical support through observations, caseload reviews, and discussions of complex cases. You will conduct performance reviews and observations to assess competence in line with Ingeus' Performance Excellence Programme. Key responsibilities include direct line management of the team, mentoring, training and developing team members to perform their roles effectively, regular observations and caseload reviews, and supporting successful project delivery by maintaining operational excellence, achieving KPIs, managing day-to-day quality of provision, and managing performance.

About Ingeus
Ingeus works with governments, employers, and local partners to design and deliver services that solve complex challenges caused by social and technological change. We improve opportunities and help create strong societies where people have the independence, knowledge, and know-how to thrive. We are purpose-led, passionate, and proud to work with customers and communities to drive social change. Our culture is built on treating everyone with dignity, ensuring every individual feels comfortable, confident, and recognised for their contributions. We value neurodiverse colleagues and provide a transparent application and interview process.

Experience
Previous team management or leadership experience is essential. Experience overseeing performance, mentoring and supporting colleagues, and ensuring KPIs are met is required. Proven stakeholder management skills with the ability to effectively network and build relationships internally and externally.

About you
Strong leadership and communication skills with a passion for developing others. Ability to manage performance and deliver operational excellence. Motivated to support and empower a team to achieve targets and deliver high-quality services.

Qualifications
No specific qualifications are stated as mandatory; however, relevant leadership or management qualifications would be advantageous.

Benefits
- 25 days annual leave plus bank holidays with the option to salary trade extra leave
- Employee Assistance Programme available 24/7 with access to six counselling sessions
- Private Medical Insurance and Life Assurance
- Up to two days per year dedicated to Community Giving (Volunteering)
- Eyecare vouchers to help purchase new glasses
- Online discount shopping via Perks at Work
- Cycle to Work scheme
- Travel Season Ticket Loan
- Long Service Awards
- Access to Salary Finance including financial education and advice
- Opportunity to purchase additional perks such as Critical Illness Cover and Dental Insurance