Location
Lambeth, London

Hours
Full Time

Salary
£37,000 per annum

About the Role
The Employability Team Leader is a transformative role responsible for driving performance and results from a team of Employment Advisors. You will support the team to achieve individual and team targets, providing ongoing practical support through observations, caseload reviews, and discussions of complex cases. You will conduct performance reviews and observations to assess competence in line with Ingeus' Performance Excellence Programme. Key responsibilities include direct line management of the team, mentoring, training and developing team members to perform effectively, regular observations and caseload reviews, and supporting successful project delivery by maintaining operational excellence, achieving KPIs, managing day-to-day quality of provision, and managing performance.

About Ingeus
Ingeus partners with governments, employers, and local organisations to design and deliver services that solve complex challenges caused by social and technological change. We improve opportunities and help create strong societies where people have the independence, knowledge, and know-how to thrive. Our culture is built on dignity, ensuring every individual feels comfortable, confident, and recognised for their contributions. We are committed to inclusivity and welcome neurodiverse colleagues, offering a transparent application and interview process.

Benefits
25 days annual leave plus bank holidays with the option to salary trade extra days
EAP support programme available 24/7 with access to six counselling sessions
Private Medical Insurance and Life Assurance
Up to two days per year dedicated to Community Giving (Volunteering)
Eyecare vouchers to assist with purchasing new glasses
Online discount shopping via Perks at Work
Cycle to Work scheme
Travel Season Ticket Loan
Long Service Awards
Access to Salary Finance for financial education and advice
Opportunity to purchase additional perks such as Critical Illness Cover and Dental Insurance

Experience
Previous team management or leadership experience is essential. Proven ability to oversee performance, mentor and support colleagues, and ensure KPIs are met.

About you
Strong stakeholder management skills with the ability to effectively network and build relationships both internally and externally. Motivated to lead and develop a team to achieve operational excellence and project success.

Qualifications
Not explicitly stated, but relevant leadership experience and a commitment to continuous development are required.