Location
Lynton House, Ilford, IG1, London Borough of Redbridge
Hours
Full Time - 5 days per week, on-site with travel to other LBR sites as required
Salary
£47,262 per annum
About the Role
Redbridge Council is looking to strengthen its End User Computing (EUC) team to improve the service provided to over 3,000 internal customers. We are seeking an experienced EUC Engineer with strong technical knowledge and a desire to develop further within a Microsoft-focused environment. The successful candidate will share responsibility for delivering high-quality IT services as part of a wider support team. This is a 9-month fixed-term contract with the possibility of extension or permanent appointment. A full UK driving licence and access to a vehicle from the start date are essential. Interviews will be held during the week commencing Monday 21st September 2026.
Experience
- Strong knowledge and demonstrable experience in Windows 11 maintenance, deployment, and updates
- Active Directory management and group policies
- Endpoint management tools such as Intune and SCCM
- Supporting or delivering Microsoft Autopilot deployments including device enrolment, provisioning, build configuration, user-driven deployment, and troubleshooting within an Intune-managed environment
- Office 365 administration
- Microsoft Teams and other collaboration tools
- Imaging laptops, device profiling, and PC hardware knowledge
- Android smartphone security and support
- Experience working in an IT Service Desk environment using a structured IT Service Management system to log and manage incidents in line with ITIL standards
About you
Excellent problem-solving skills, strong attention to detail, and a customer-oriented approach are essential. You must be able to work on-site five days a week and travel to other council sites as required. A full UK driving licence and access to a vehicle from the start date are mandatory.
Qualifications
Relevant certifications such as Microsoft certifications and ITIL Foundation are a plus but not essential.