Location
London

Hours
Full Time

Salary
£32,000 per annum

About the Role
As an Events & Customer Experience Duty Manager with Enable Leisure and Culture, you will play a key role in delivering outstanding events and ensuring exceptional customer experiences. You will be responsible for overseeing event operations, managing teams on duty, and ensuring all activities run smoothly and safely. This role requires strong leadership skills, excellent communication, and a passion for delivering high-quality service in a dynamic environment.

Experience
Proven experience in event management, customer service, or a related role is essential. Experience in managing teams and coordinating large-scale events is highly desirable.

About you
You are a confident and proactive individual with excellent organisational and interpersonal skills. You thrive in fast-paced environments and are committed to delivering exceptional customer experiences. You have strong problem-solving abilities and can remain calm under pressure.

Qualifications
Relevant qualifications in event management, hospitality, or customer service are advantageous but not essential. A willingness to learn and develop within the role is important.