Location
London

Hours
Full Time

Salary
Competitive salary

About the Role
Reporting directly to the Chief Operating and Commercial Officer (COCO), this role holds end-to-end ownership of Carnall Farrar's facilities, office and IT environment across all geographies, including the UK, Ireland and the Kingdom of Saudi Arabia, with further expansion anticipated. You will have the authority to set standards, control budgets, and hold suppliers and the wider team to account, ensuring a consistent and high-quality working environment and IT provision in every location. You will lead and manage the Facilities & Office Management Assistant who supports the daily running of the office and ensures standards are maintained.

Your responsibilities will include strategic and business planning to assess and plan facilities and office requirements aligned with corporate strategy, maintaining excellent working environments, managing office processes and systems, overseeing inventory and resource management, organising events and hospitality, and managing relationships with contractors and suppliers.

You will also support remote working environments by ensuring effective technology and equipment provision, maintaining home working policies, and monitoring tax implications. In IT, you will assess company-wide needs, manage contracts and budgets, work closely with IT service providers, and oversee equipment issuance and disposal.

Additionally, you will own the knowledge management strategy, ensuring confidentiality, information governance, and compliance with legal requirements. You will review and maintain company policies related to facilities, office management, and IT, support ISO audits, and identify accreditations to enhance operations.

As a team leader, you will cultivate a high-performing team culture, delegate tasks effectively, and collaborate across multiple business teams. You will also engage with staff to communicate plans, gather feedback, and continuously improve the working environment.

Experience
- At least 2 years experience leading facilities and office management
- Experience procuring and managing IT services, contracts and suppliers, and setting and controlling IT and office budgets (desirable)
- Experience operating across international geographies such as Ireland and the Kingdom of Saudi Arabia or the wider Middle East (desirable)
- Line management experience (desirable)
- Strong record of managing supplier and contractor relationships and negotiating value for money (desirable)
- Knowledge of ISO standards (e.g. ISO 27001 and ISO 14001) and experience supporting audits and accreditations (desirable)
- Experience with SharePoint and knowledge or information management (desirable)
- Experience within a professional services or consultancy environment (desirable)

About you
- Excellent organisation and prioritisation skills, able to work autonomously and balance competing demands
- Strong written and verbal communication skills
- Strong stakeholder management skills, confident engaging with senior leaders
- Strong problem solving skills and ability to learn new things quickly
- Familiarity with the Microsoft suite, including Microsoft Teams
- Familiarity with Apple / macOS device management (desirable)
- Understanding of cybersecurity, information governance and business continuity planning (desirable)

Qualifications
No formal qualifications are explicitly required, but relevant experience and skills as outlined above are essential.

Our commitment to Diversity & Inclusion
We are committed to building an inclusive and supportive culture where diversity thrives, and all our people can excel. We recruit, promote and reward based on skills and contribution, without regard to gender, race, disability, religion, nationality, ethnicity, sexual orientation, age, marital status, or other characteristics.

We are Disability Confident Accredited and welcome reasonable adjustments in the recruitment process to enable all candidates to perform at their best.