Location
12 New Fetter Lane, London

Hours
Full Time (hours to be confirmed)

Salary
£13.85 per hour

About the Role
Do you have a passion for providing genuine hospitality and impeccable service? Are you a collaborative team player who is friendly, professional, and efficient? At BaxterStorey, every interaction is an opportunity to create a lasting impression. We are seeking a General Assistant who strives to exceed expectations at every turn. Join a trailblazing hospitality company that values exceptional experiences and unforgettable moments. You will be supported in an inclusive environment that encourages growth and celebrates diversity. We invest in your development with ongoing training to ensure you have the skills and knowledge to thrive, while guaranteeing a good work-life balance. If you are a FOH/Barista who enjoys delivering extraordinary experiences and being part of a harmonious team, we would love to hear from you.

As a General Assistant, your responsibilities will include providing excellent customer service by attentively meeting guests’ needs throughout their journey, answering questions and addressing concerns in a friendly manner. You will collaborate with colleagues to ensure smooth operations and contribute to a safe and inclusive working environment. Maintaining cleanliness and hygiene standards in kitchen and dining areas, and adhering to health and safety and food service regulations are also key parts of the role.

Benefits
28 days holiday including bank holidays plus your birthday off
3 volunteering days
3 days grandparent leave
24 weeks enhanced maternity leave
Secondary carer leave
Wedding/commitment day leave
Free meals on shift
Bespoke training and development opportunities
Apprenticeship opportunities for all experience levels
Pension and life insurance
Discounts via Perkbox app on high street shops, holidays & cinema
Wellbeing hub and employee assistance programme
Cycle to work scheme

Experience
Previous experience in a similar role, especially within the food service industry, is advantageous but not essential.

About you
You have a contagious passion for food and customer service.
You possess barista skills.
You enjoy working within a collaborative and inclusive team environment.
You are adaptable and approach challenges with a solution-oriented mindset.
You work according to BaxterStorey’s core values.

Qualifications
Some knowledge of food safety and sanitation practices is preferred.
Motivation and eagerness to learn are highly valued; we welcome applicants who may not meet all requirements but are hungry to develop their potential.