Location
Enfield

Hours
Full Time (hours not specified)

Salary
£29,000 per annum

About the Role
Do you have a passion for providing genuine hospitality and impeccable service? Are you a collaborative team player who is friendly, professional, and efficient? At BaxterStorey, every interaction is an opportunity to create a lasting impression. We are looking for a General Assistant who strives to exceed expectations and deliver exceptional experiences. Join a team that values inclusivity, growth, and work-life balance, supported by ongoing training and development opportunities.

As a General Assistant, your responsibilities will include serving food and beverages to guests in a friendly and professional manner, ensuring guests’ needs and requests are efficiently addressed. You will prepare and cook dishes according to recipes and standards set by the head/sous chef, maintaining food safety standards at all times. Providing excellent customer service by being attentive throughout the customer journey, answering questions, and addressing concerns is essential. You will collaborate with colleagues to ensure smooth operations and contribute to a safe and inclusive working environment. Compliance with health and safety regulations and maintaining cleanliness and hygiene in kitchen and dining areas are also key duties.

Benefits
28 days holiday including bank holidays plus your birthday off
3 volunteering days
3 days grandparent leave
24 weeks enhanced maternity leave
Secondary carer leave
Wedding/commitment day leave
Free meals on shift
Bespoke training and development opportunities
Apprenticeship opportunities for all experience levels
Pension and life insurance
Discounts via Perkbox app on high street shops, holidays & cinema
Wellbeing hub
Access to employee assistance programme
Cycle to work scheme

Experience
Previous experience in a similar role, especially in the food service industry, is often a plus but not essential.

About you
You have a contagious passion for food and/or customer service.
You enjoy working within a collaborative and inclusive team environment.
You adapt to challenges and opportunities with a solution-oriented perspective.
You work according to BaxterStorey’s core values and demonstrate professionalism.
You must hold a full UK driver's licence.

Qualifications
Some knowledge of food safety and sanitation practices is desirable.
No formal qualifications are strictly required; motivation and willingness to learn are highly valued.