General Manager - Contract Catering
Location
Hounslow, near Heathrow Airport.
Hours
Full Time - 40 hours per week, Monday to Friday.
Salary
£50,000 per annum.
About the Role
For almost 20 years, Baxterstorey has created beautiful spaces, exciting menus, and friendly teams across various locations. We are looking for an experienced General Manager to lead our flagship catering operation at a prestigious client site. This multifaceted location includes a vibrant restaurant, two barista-led cafés, and an events and hospitality service. You will oversee a team of 20+, delivering excellence Monday to Friday between 07:00 and 17:00. Your responsibilities will include leading the catering operation to meet and exceed financial targets, inspiring and managing team performance, conducting regular appraisals, and ensuring financial systems are accurate and efficient.
Experience
A passion for leading and developing high-performing teams, strong commercial acumen with a proven ability to maximise revenue, and experience in budget creation, forecasting, and performance analysis.
About you
Excellent communication, delegation, and influencing skills. Organised and detail-oriented, with the ability to thrive under pressure. Confident in managing a complex, fast-paced operation and a natural leader who delivers exceptional customer experiences.
Qualifications
Financially astute with eligibility to obtain an airside ID, requiring 5-year referencing, DBS check, and GSAT (training will be provided).
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