Location
London

Hours
Full Time

Salary
£60,000 per annum

Benefits
33 days holiday including bank holidays
Plus your birthday off
3 volunteering days
3 days grandparent leave
24 weeks enhanced maternity leave
Secondary career leave
Wedding/commitment day leave
Free meals on shift
Bespoke training and development opportunities
Apprenticeship opportunities for all experience levels
Pension and life insurance
Discounts available on our HAPI app including high street shops, holidays & cinema
Wellbeing hub
Access to employee assistance programme
Cycle to work scheme

About the Role
Do you have a passion for leading the way in providing genuine hospitality and impeccable service? Can you motivate a team? Are you friendly, professional and efficient? If so, this is the role for you. At BaxterStorey, every interaction is an opportunity to create a lasting impression. We are looking for a Group Hospitality Manager who inspires their team to exceed expectations at every turn. As a trailblazer in the hospitality industry, we welcome individuals who share our passion for delivering exceptional experiences and creating unforgettable moments.

We believe our people set us apart. As a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We invest in your development with ongoing training to ensure you have the skills and knowledge to thrive, while guaranteeing a good work-life balance because we believe people excel when given space to take care of themselves.

If you thrive on delivering extraordinary experiences and love inspiring a harmonious and collaborative team, we would love to hear from you.

Key Responsibilities
- Lead, inspire, collaborate and support your direct reports to deliver consistently exceptional standards
- Build positive, credible and collaborative relationships and communication methods with clients and key stakeholders
- Continually develop your team through mentoring, training, recognition, and empowerment
- Create a culture of excellence, pushing the boundaries of brilliance through caring service, obsessive food standards and innovation
- Achieve business critical KPIs including Health and Safety, Sustainability, Financial and Governance

Experience
Previous experience commensurate with the role
Proven ability to manage, train and support a team
Financially astute with strong analytical skills to create and maintain budgets and drive commercial performance

About You
A contagious passion for food and customer service
Excellent delegation and influencing skills
Ability to prioritise multiple projects in a fast-paced, multi-faceted, creative environment and work well under pressure
Meticulous organisational abilities with high attention to detail
Concise and effective verbal and written communication skills
Adaptable with a solution-oriented perspective
Excellent strategic thinking and critical reasoning skills
Works according to BaxterStorey core values

Qualifications
Relevant qualifications and experience aligned with the role are desirable but not explicitly stated. A strong commitment to personal development and learning is essential.