Location
Operose Health Lucas Avenue Practice

Hours
15 hours per week

Salary
Up to £30,000 depending on experience

About the Role
Help us to deliver great primary care by improving access, outcomes and patient experience. At Operose Health, we deliver local primary care at scale with the purpose of improving access, outcomes and patient experience. Our colleagues live our values and are empowered to be the best they can be for our patients and each other because we CARE.

Caring - We listen and through compassion, understanding and a willingness to keep an open mind, we support and empower people to have a healthier future.
Ambitious - Through determination and our passion for transforming the patient experience, we continue to redefine and revolutionise the future of primary care.
Resourceful - Creative, agile, with a devotion for lifelong learning, we go above and beyond to improve the quality of our services.
Excellence - We strive to do the best we can and be the best we can be for our patients, employees and NHS partners.

As a valued member of the Operose Health team, your key duties will include assisting with patient duties as required and supporting other team members such as clinical and Nurse Lead with patient care. You will support the Practice with duties related to CQC outcomes and ensure compliance is maintained. You will work with patients with long term conditions such as Diabetes and must have experience in Phlebotomy. You will provide clinical procedures such as new patient health checks, BMI, blood pressure, pulse and simple wound care. Additionally, you will complete administrative tasks such as new patient registrations, providing appropriate leaflets, stock control and ordering.

Experience
Experience in a Primary Care setting and phlebotomy is required.

About you
You must be able to work within processes and procedures while maintaining confidentiality and data security. Adaptability to changing priorities is essential. You should be personable, polite and patient with our patients. Basic PC skills such as Word, Excel and email are required. Ability to use your own judgement and be aware of professional boundaries is important.

Qualifications
Relevant qualifications or certifications in phlebotomy and healthcare assistance are preferred but not explicitly stated. A commitment to ongoing learning and competency development is supported through our bespoke learning management system and annual formative clinical assessments.