Location
Ferryview Health Centre, 25 John Wilson Street, Woolwich

Hours
Full Time - 37.5 hours per week, Monday to Friday between 8:00am and 8:00pm, and Saturdays 9:00am to 5:00pm

Salary
£29,000 per annum

About the Role
Supported by the nursing team within the practice, the Health Care Assistant (HCA) will deliver care within the boundaries of their role and in accordance with specific practice guidelines and protocols. The role involves assessing patient needs, providing health care assistance, health education advice, screening activities, and implementing care at the surgery, community, or other settings. The HCA will maintain clinically accurate records, run clinics, and work collaboratively with the general practice team to meet patient needs and support policy delivery. Responsibilities include participation in vaccination and immunisation programmes for adults, reviewing patient data to support focused healthcare, and contributing to achieving QOF and Enhanced Services targets.

The post holder will perform clinical duties safely and effectively, including moving and handling patients, and may be required to work at different premises or visit housebound patients. The role requires flexibility and active participation in delivering high-quality patient care, supporting chronic disease management, emergency care, wound management, mental health and safeguarding, and health promotion activities.

Key duties include undertaking health checks, phlebotomy clinics, urinalysis, weight management advice, chronic disease monitoring, wound care, and vaccination programmes. The HCA will also support mental health needs, safeguarding, and contribute to the implementation of services in line with national frameworks and guidelines.

The post holder will manage their workload effectively, maintain accurate patient records, communicate clearly with patients and team members, and uphold confidentiality and data protection standards. They will actively participate in team meetings, training, and development activities, promoting equality, diversity, and patient rights. Health and safety responsibilities include maintaining safe work environments and applying infection control measures.

This role requires a professional, compassionate individual committed to delivering evidence-based, patient-centred care within a supportive team environment.

Experience
Previous experience in a healthcare setting is advantageous but not essential. The role requires the ability to work within clinical guidelines and protocols, demonstrating critical thinking and clinical decision-making skills appropriate to the HCA role.

About you
You should be compassionate, reliable, and motivated to support patient health and well-being. Strong communication skills and the ability to work effectively within a multidisciplinary team are essential. Flexibility to work across different premises and visit housebound patients is required. You must be committed to ongoing learning and development and able to maintain confidentiality and professional standards.

Qualifications
Relevant healthcare qualifications or training in clinical skills are desirable. The post holder will be supported to develop the required clinical competencies. Mandatory and statutory training will be provided as part of employment. A commitment to continuous professional development and adherence to practice policies and procedures is expected.