Healthcare Assistant (Phoenix Ward)

Location
Springfield University Hospital, Tooting
Hours
Full Time (hours to be confirmed)
Salary
£31,554 per annum
About the Role
Working under the guidance of a Registered Nurse, Associate Practitioner, Nursing Assistant, or Band 4 staff, you will contribute to delivering high-quality nursing care. This includes supporting the physical, psychological, social, recreational, and spiritual needs of service users in a recovery-focused way through therapeutic engagement and activities. You will lead and undertake activities to ensure the fundamentals of care are met, including nutrition, hydration, hygiene, comfort, and emotional and social support.
You will provide hands-on care to service users, including 1-1 engagement in an honest, open, and non-judgmental manner. You will recognise and value service users as individuals, maintaining their respect and dignity while ensuring care respects equality and diversity. You will escalate any concerns to a Registered Nurse and monitor and record clinical observations such as physical observations and vital signs, escalating any signs of deterioration appropriately.
Implementing the principles of recovery, you will encourage and support service users to engage with healthy lifestyles and facilitate psychosocial and other activities of interest. You will also escort service users as required, facilitate admissions and discharges, including property checks and orientation to services, and advocate for service users’ needs and rights within Trust policy.
Please note, if you have used Artificial Intelligence (AI) tools to support your application, indicate how it was used in your supporting statement. We encourage applications that reflect your own skills, experience, and motivation, as these are most effective in demonstrating suitability for the role.
Experience
Previous healthcare experience is beneficial but not essential. A willingness to learn and work under supervision is required.
About you
You should be compassionate, patient, and able to engage with service users in a respectful and non-judgmental way. You must value equality and diversity and be committed to delivering recovery-focused care. Good communication skills and the ability to work as part of a multidisciplinary team are essential.
Qualifications
No formal qualifications are required for this role, but relevant healthcare training or experience is advantageous. A positive attitude and commitment to professional development are essential.
South West London and St Georges Mental Health NHS Trust



