Job Description Previous experience commensurate with role To be customer focused at all times, by being visible during service periods, communicating and determining customer requirements before they do. You draw satisfaction from managing, training, and supporting a team Excellent delegation and influencing skills Ensure that all staff are aware of their duties and the standards required. Fine dining and events experience Ability to prioritise multiple projects in a fast-paced, creative environment and able to work well under pressure Concise and fluent verbal, written formal email communication Ability to adapt to challenges and opportunities with a solution-oriented perspective Excellent strategic thinking and critical reasoning skills Works according to the Baxterstorey core values Company Description Title: Hospitality Assistant Manager Location: London Salary: £36k Benefits: 28 Days holiday including bank holidays Plus your birthday off 3 volunteering days 3 days grandparent leave 24 weeks enhanced maternity leave Secondary career leave Wedding/commitment day leave Free meals on shift Bespoke training and development opportunities Apprenticeships opportunities for all experience levels Pension and life insurance Discounts available on our HAPI app; high street shops, holidays & cinema Wellbeing hub Access to employee assistance programme Cycle to work scheme Qualifications Assist in managing stock levels and stocktaking To make management aware of any sales growth opportunities Previous experience with hopsitality management booking system Able to communicate with clients and advise about event budgeting and quotations Record and report all accidents within the location adhering to location and company procedures. Ensure all equipment is well maintained and is in good working order. Make recommendations for renewal and replacement of equipment when required. Maintain location cleaning schedules and temperature records Additional Information For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve. We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of. Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us. Join us, and be part of the food revolution! BaxterStorey Values: ALWAYS VISIONARY We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail. WHOLEHEARTEDLY POSITIVE We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people. CREATIVELY COLLABORATIVE We embrace our differences to push creativity and we work together to be better. FOREVER CONSCIOUS We work together as a team to lead by example, protecting the planet and supporting local communities. Interested? Even if you don’t meet all requirements, we’d like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential. We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds. BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’. Join us and bring your unique perspective to our team.