Location
Brixton Hill, London

Hours
Hybrid working

Salary
Starting salary £42,912 per annum including London Weighting

About the Role
The Housing Advisor – Rough Sleepers will work closely with the Supported Housing Commissioning Team, particularly the Rough Sleeping Coordinator, to identify rough sleepers in need of housing assessments and determine suitable locations for these assessments, which may include day centres, supported housing schemes, or short-term emergency hotel accommodation. This role is part of Lambeth Council’s approach to reducing homelessness and focuses on preventing and relieving homelessness for rough sleepers in line with the Homelessness Reduction Act, associated Code of Guidance, case law, and best practice.

The postholder will conduct in-depth interviews aimed at relieving homelessness, advise customers on available housing options, complete Personal Housing Plans, investigate complex housing situations, and issue decisions in accordance with the Housing Act 1996 as amended by the Homelessness Reduction Act 2017. While experience working with rough sleepers is desirable, it is not essential as on-the-job training will be provided.

This is a one-year fixed term contract or secondment opportunity, offering a chance to join a motivated team within the Homelessness Prevention Service, which delivers frontline responses to homelessness in the borough through advice, advocacy, negotiation, and mediation. The role supports Lambeth’s bold ambitions for community wellbeing as outlined in the Lambeth 2030 Plan and the One Lambeth Programme, underpinned by the values of Equity, Ambition, Kindness, and Accountability.

Experience
- Awareness of legislation relating to housing advice, homelessness, housing management, and housing allocation with a practical understanding of housing problems.
- Broad knowledge of the housing and support needs of homeless people, housing applicants, and tenants.
- Experience providing quality advice and information to the public and handling complaints and enquiries.
- Excellent knowledge and practical application of negotiation and mediation techniques.

About you
- Motivated and skilled individual with the ability to work in a busy and challenging environment.
- Willingness to develop any gaps in knowledge through on-the-job training.
- Ability to work collaboratively within a team and with partner agencies.
- Commitment to the values of Equity, Ambition, Kindness, and Accountability.

Qualifications
- Applications are welcomed from recent graduates and those with transferable skills.
- Specific qualifications are not mandatory as training will be provided to successful applicants.