Location
HCRG Care Group London (Remote with occasional travel to the Runcorn Office)

Hours
Full Time

Salary
£40,000 - £42,000 per annum

About the Role
Are you passionate about creating impactful and accessible digital learning experiences? Do you thrive in a collaborative, fast-paced environment where innovation and continuous improvement are part of everyday work? We're looking for an experienced Instructional Designer to join our team at HCRG Care Group. You will be at the forefront of designing, developing, and enhancing engaging digital and blended learning solutions that align with our organisational goals and support a diverse learner population across the business. From shaping learning journeys to leading end-to-end design projects, you will use the latest tools and instructional design principles to bring learning to life.

Main Responsibilities:
- Design and deliver engaging digital, blended, and face-to-face learning solutions using best-in-class instructional methods.
- Collaborate with subject matter experts (SMEs), managers, and stakeholders to identify learning needs and define objectives.
- Develop a wide range of learning formats: eLearning, microlearning, videos, infographics, simulations, gamification, virtual classrooms, and more.
- Use authoring tools such as Articulate Storyline, Rise, Vyond, Camtasia, Canva, and Synthesia to create interactive learning content.
- Ensure accessibility (WCAG AA), ED&I, and learning theory are embedded in all design solutions.
- Apply learning evaluation models to assess impact and continuously improve content based on analytics and user feedback.
- Contribute to digital learning standards, templates, and style guides across the team.
- Support junior team members and line manage where required.
- Use SCORM/xAPI standards and work with LMS platforms for learning delivery and evaluation.

As an Instructional Designer, you will be part of our valued team at HCRG Care Group, receiving access to exclusive rewards and benefits including:
- Group pension
- Private medical insurance with fast access to specialists including musculoskeletal and mental health support across the country
- Free tea, coffee, and milk at your base location in Runcorn
- Membership of My Reward Hub, offering discounts on everyday purchases and cashback/voucher offers
- Access to wages as you earn them to help cover life’s emergencies and avoid overdraft fees or high interest rates
- Online and face-to-face support for mental and physical wellbeing, including healthy recipes, activity challenges, post-trauma support, legal, debt and life management help, career coaching, and counselling
- Access to eLearning, bespoke career pathways, and continuing professional development through our Outstanding learning and development team, The Learning Enterprise
- An open, just culture encouraging ideas to help deliver our purpose: changing lives through transforming health and care, backed by at least £100,000 of ringfenced innovation funding each year
- The pride of working for an organisation committed to the highest clinical and quality standards, with the majority of our rated services holding good or outstanding ratings from the Care Quality Commission

Experience
- Proven experience in a similar instructional design or digital learning role.
- Advanced skills in Articulate Storyline and Rise (essential).
- Proficient in a range of digital tools such as Camtasia, Vyond, Canva, Microsoft Teams, Trello, SharePoint.
- Strong knowledge of learning design frameworks, adult learning theory, and accessibility standards.
- Excellent communication, stakeholder engagement, and project management skills.
- Ability to work independently and manage multiple priorities in a busy environment.

About you
- Passionate about creating impactful and accessible digital learning experiences.
- Thrives in a collaborative, fast-paced environment focused on innovation and continuous improvement.
- Strong team player with the ability to support junior team members and line manage where required.

Qualifications
- Professional qualifications in Instructional Design, L&D, OD, or Learning Technologies (e.g. CIPD L&D, ATD).
- Desirable: Degree in Education, L&D, OD, or related field.
- Desirable: Experience using AI tools (e.g. Synthesia, ChatGPT) in learning content creation.
- Desirable: Familiarity with gamification, UX principles, and agile development.
- Desirable: Experience in the health and social care sector.
- Desirable: Training or teaching qualification and/or project management certification.