Location
SGN Farringdon - Nexus

Hours
Full-time | Hybrid

Salary
£49,000 - £54,500 per annum (dependent on skills and qualifications)

About the Role
As our business continues through an exciting period of change and transformation, we're looking for an experienced Internal Communications Lead to help shape how we engage, inform and inspire colleagues across SGN. Reporting to the Senior Internal Communications Manager, you'll play a key role in developing and delivering compelling communications that support major transformation programmes, ensuring colleagues understand and embrace the changes that help us deliver for our customers and communities. Working closely with senior leaders, project teams and stakeholders across the business, you'll translate complex initiatives into clear messages that drive understanding, engagement and adoption.

This is an excellent opportunity for a communications professional who thrives in a fast-paced environment, enjoys influencing at all levels, and is passionate about helping colleagues navigate change successfully.

We deliver safety, warmth, and comfort to homes and businesses. Every role, whether in the office or on the front line, plays a key part in this mission.

Here’s how you will contribute…
- Deliver engaging communication content that supports business transformation programmes, ensuring colleagues understand what is changing, why it matters, and how they are impacted
- Partner with senior leaders and project teams to translate complex change initiatives into clear, compelling, and accessible messages
- Develop multi-channel internal communication campaigns that drive awareness, understanding, engagement, and adoption of key transformation activities
- Provide strategic communications advice and coaching to leaders, helping them communicate change with confidence and authenticity
- Measure the effectiveness of transformation communications, using colleague insight and feedback to continuously improve engagement and outcomes
- Champion a colleague-first approach to change communication, ensuring transparency, consistency, and alignment with SGN's values and strategic objectives

Experience
Significant experience in internal communications, supporting organisational change, transformation, or business improvement programmes. Excellent writing, storytelling, and stakeholder management skills, with the ability to adapt messages for different audiences. Creativity and ability across a range of tools in creating content that is clear and engaging. Experience partnering with senior leaders and influencing stakeholders at all levels across a complex organisation. Strong understanding of change management principles and how effective communication supports successful change adoption. Ability to manage multiple priorities and deliver high-quality communications in a fast-paced, evolving environment.

About you
A proactive, collaborative approach with strong analytical skills and the ability to use insight and feedback to shape communications strategies. Comfortable influencing at all levels and passionate about helping colleagues navigate change successfully. Values diversity and inclusion and embraces a colleague-first approach to communication.

Qualifications
No specific qualifications are stated; however, relevant experience in internal communications and change management is essential.